Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Business Continuity and Disaster Recovery (BCDR)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Operations Engineer, a typical day involves supporting the ongoing operations and managing the delivery of production systems and services. This role requires ensuring that operational requirements and service agreements are consistently met, coordinating with various teams to maintain system stability, and addressing any issues that arise to minimize downtime. The position demands a proactive approach to monitoring system performance and collaborating with stakeholders to uphold service quality and reliability throughout the day.

Roles & Responsibilities:
Disaster Recovery (DR) Coordination
Coordinate end-to-end Disaster Recovery exercises across global regions.
Facilitate DR planning, readiness reviews, prechecks validation, and execution activities.
Track DR action items, risks, dependencies, and remediation activities.
Coordinate with infrastructure, application, network, security, and cloud teams during DR exercises
Risk Register Governance
Manage and maintain Infrastructure Risk Registers
Track risk mitigation plans, remediation timelines, and ownership.
Conduct regular reviews with technology teams to ensure risk closure
Client Data Protection (CDP)
Monitor Client Data Protection controls and compliance requirements.
Track CDP action items, exceptions, and remediation plans.
Coordinate with stakeholders to ensure timely closure of compliance gaps.
EOL/EOS Governance
Review infrastructure assets approaching End-of-Life (EOL) or End-of-Support (EOS).
Track remediation plans, upgrade schedules, and risk acceptance requirements.

Professional & Technical Skills:
Understanding of Information Security, Risk Management, or Infrastructure Operations.
Knowledge of Disaster Recovery and Business Continuity concepts.
Experience in governance, reporting, and stakeholder management
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple activities and work with global teams.
Proficiency in Excel, PowerPoint, and reporting tools.

Additional Information:
- The candidate should have minimum 2 years of experience in Business Continuity and Disaster Recovery (BCDR).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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