Salary

Operations Controller 

Join Our Team 

We are looking for a passionate, organised and people-focused Operations Controller to join our Guernsey depot.  This is an exciting opportunity for someone who has previous experience working in a public transport control team.

You’ll be self-motivated and enthusiastic to deliver efficient and punctual services of the highest possible standards for our customers. You’ll work well independently and
also as part of a team and able to resolve difficult situations in a helpful, friendly and polite manner.

The successful candidate will be a proactive individual with excellent organisational skills, a positive attitude and a genuine passion for learning and development.        

What You'll Do 

As a Operations Controller, you'll be responsible for coordinating and supporting a wide range of training and development activities, including: 

• Assisting and working closely with the depot contracts manager, Assistant Operations manager, controllers and engineers to enable a smooth operation of the business

• Updating EP Morris to ensure accurate records are maintained. 

• Building strong relationships with depot management team
• Plan drivers schedule and allocate resources effectively. 

• Taking meeting minutes and supporting the wider Operations team as required. 

• CCTV analysis post incident. 

• Driver interviews for post incident, Return to work meetings
• Covering driver duties and sickness.
• Covering vehicle breakdowns and troubleshooting issues as they arise.
• Covering emergency road closures and diversions,
• Ensuring all accident reports are filled out
• Communicating with customers.
• Ensuring legal compliance for driving hours

About You 

We're looking for someone who is: 

• Passionate about development and helping others succeed. 

• Friendly, approachable and people-focused. 

• Proactive, self-motivated and able to work independently. 

• Organised, structured and highly detail-oriented. 

• A strong communicator who can build relationships at all levels. 

• Comfortable managing multiple priorities and working under pressure. 

• Positive, enthusiastic and solutions focused. 

• Committed to putting people at the heart of everything they do. 
• Full Cat D Licence (PSV licence) 

Desirable Experience 

• Experience in an operational or transport environment. 

• Experience in DAS Trapeze driver hours monitoring system  
• Experience conducting investigations and preparing formal reports. 

• Knowledge of domestic driving hours

• Experience in People management and formal process’ 

Why Join Us? 

This is an opportunity to play a key role in developing our people, and supporting operational excellence on Guernsey. You'll be part of a supportive team where your contribution will directly impact operational performance.  

If this sounds like a role for you, we'd love to hear from you. 

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

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