About this Network Invoice Associate role at Safelite
Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Applicants must reside in the Columbus, OH area and be able to attend on-site training. Upon successful completion of training and achievement of performance and quality expectations, this role will transition to a remote work arrangement. Starting pay is $18.00/hour.
The Network Invoice Associate plays a critical role in supporting timely and accurate invoice processing for our insurance partners, service providers, and customers. This is a fast-paced, production-focused position that requires strong attention to detail, accuracy, and the ability to manage a high volume of work while meeting established productivity and quality standards.
What You'll Do:
Open, sort, prepare, and process incoming invoices received through mail, fax, and electronic channels in a timely manner.
Accurately enter invoice information into company systems while maintaining established productivity and quality standards.
Process policyholder reimbursements and supplemental invoice requests.
Prioritize and process urgent invoices to support customer and client needs.
Research and resolve invoice discrepancies, missing information, and claim-related issues.
Communicate with shops, insureds, agents, and internal partners to obtain information necessary for invoice processing.
Create Safelite referral numbers when required for invoice processing.
Respond to inquiries regarding invoice status, claim status, and department processes.
Manage incoming email requests and document all actions accurately within company systems.
Support additional service center and administrative duties as assigned.
What You'll Need:
Previous office, administrative, data entry, billing, or claims processing experience preferred.
Strong attention to detail and commitment to data accuracy.
Comfortable performing repetitive computer-based work in a high-volume production environment.
Ability to meet established productivity, quality, and attendance expectations.
Strong typing, organizational, and time management skills.
Ability to communicate professionally with internal and external customers.
High School Diploma or equivalent required
Ability to work Monday - Friday
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