About this National Alliance Program Manager role at Logicalis
The Role:
As the Alliance Manager, you will play a crucial role in overseeing and optimising partnerships with our Local Strategic and Aligned vendors (excludes global strategic vendors Cisco and Microsoft). You will be responsible for cultivating and managing relationships with our key vendors, ensuring joint success through a strategic approach by shaping and implementing initiatives.
This position offers a unique opportunity to contribute to the growth and development of our alliance ecosystem, showcasing a balance of operational efficiency and strategic foresight. The role is commercially accountable, driving pipeline creation, revenue impact, and margin optimisation through joint go-to-market (GTM) execution.
The Person:
- Commercial and data-driven program manager
- Happy to get hands-on in driving programs forward
- Enjoy constructing and communicating a vision, and taking people on a journey
- Excited by working with partners to co-create a roadmap for joint solutions
- Strong ability for strategic foresight
- Confident liaising with multiple internal and external stakeholders to create joint solutions
Accountabilities:
Partner Relationships
Build and maintain strong relationships with our vendors, serving as a liaison between Logicalis and the partner ecosystem.
Facilitate senior stakeholder engagement, including Executive Business Reviews (EBRs), to strengthen alignment and unlock co-investment opportunities.
Vendor Solutions
Collaborate with internal and vendor teams to identify and develop solution opportunities for existing and prospective customer needs.
Align vendor strategy with customer priorities and Logicalis’ growth objectives, particularly in annuity and managed services.
Go-to-Market Campaigns
Lead planning and execution of joint GTM campaigns, working with Marketing to deploy MDF effectively across customer events, digital campaigns, and thought leadership initiatives.
Ensure campaigns are tied directly to pipeline creation, revenue growth, and ROI.
Vendor Program & Alliance Management
Drive vendor partnership success by delivering comprehensive enablement (training, playbooks, workshops) to sales and pre-sales teams on the latest solutions and positioning.
Ensure full compliance with vendor certification and incentive programs to maintain partnership status and maximize commercial benefits, including rebates and deal registration.
Provide commercial oversight and collaborate with internal stakeholders to streamline the quote-to-cash process, ensuring timely closure and collection.
Logicalis Partner Program
Ensure compliance with Logicalis’s Partner Program, progressing joint business plans and sales enablement workshops.
Lead the quarterly Partner Program Review, assessing vendor performance across revenue, rebates, program attainment, and customer success.
Report findings to leadership and recommend actions to strengthen ecosystem performance.
Your Experience:
Ideally, from within the IT services space, with significant exposure to service providers or vendors working in the Cloud, Network, Security and Modern Workspace environments.
Strong knowledge and experience in multiple vendor licensing, solutions, and technologies.
Excellent understanding of the Vendor ecosystems, partner network and channel program.
Proficiency in working with the vendor program portals.
Working knowledge of financial concepts related to deal & contract structure
Proven track record in engaging with stakeholders internally and externally and supporting Operational sales teams.
Exceptional communication and interpersonal skills, with the ability to effectively present and articulate complex concepts.
Self-motivated and results-oriented, with the ability to work collaboratively in a fast-paced environment.
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Most importantly, you are Confident, Capable, Curious and Customer Obsessed. Being Confident means presenting your opinions or admitting when you don't have the answer. Being Capable means having the skills you need to succeed, and able to learn the ones not yet in your wheelhouse. Being Curious, your thirst for knowledge and self-improvement, your comfort in boldly questioning the status quo, and leaving ‘artificial harmony’ at the door help define you. Being Customer Obsessed, means placing the customer at the heart of every decision, action and strategy. It’s about deeply understanding customer needs, anticipating challenges, and continuously innovating to deliver exceptional experiences.
Why Join Us?
Our promise to our employees, Belong, Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development, and offers an environment where you can do life and work the way it works for you.
Here is how our benefits help you:
⦁ Equal Paid Parental Leave for all primary and secondary carers.
⦁ Flexible and Focused Ways of Working that empower you to structure your work in a way that best suits you while supporting our customers, people and the planet.
⦁ Employee Assistance Program, providing employees and their immediate families with confidential access to a wide range of counselling and professional support services.
⦁ Purchased Leave options, allowing you to buy up to 10 additional days of annual leave each year to help you balance life’s priorities.
⦁ Novated Leasing and Salary Sacrificing options to make your salary work harder for you.
⦁ Diversity, Equity and Inclusion Commitment which places Inclusion as a strategic priority for Logicalis Australia, with investment across DEI programs to foster a workplace culture built on accountability, respect and zero tolerance for exclusionary behaviours.
⦁ Logicalis Learning Space, our Udemy-powered platform, providing unlimited access to thousands of courses to help you develop new skills, enhance your expertise and drive your professional growth at your own pace.
⦁ Investment in Leadership and Career Growth. Logicalis is a place where we see our people as the most valued Architects of Change. Our people progress from Helpdesk to Cloud Engineering, from Sales to Management, and from Operations to Senior Leadership. Here, ideas turn into action. You can make a plan, see it through and genuinely shape your own professional success.
About Us
At Logicalis Australia, we are not just changing the game, we are driving the future of technology.
As the Architects of Change™, our mission is clear: to become the leading technology services provider and employer in the Australia and New Zealand (ANZ) region.
By combining our global expertise and local insight, we position ourselves as a technology powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers.
You will be part of a dynamic team of 7,000 plus innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced digital landscape. With services that drive transformation and scalability such as cloud, connectivity, collaboration and security, you will help optimise operations and enable teams to reach new heights.
As a global leader, our managed services provide real-time insights into clients’ digital ecosystems, 24 hours a day, 7 days a week.
We are proud to be Great Place to Work® Certified for 2025 and 2026, a recognition that reflects our people-first culture and our commitment to fostering an inclusive, empowering and growth-oriented environment.
Join us on this exciting journey and let us shape the future of technology together.
