Jobs Companies Modus Mobility MyBee Estonia Customer Account Manager

About this MyBee Estonia Customer Account Manager role at Modus Mobility

Modus Mobility · Onsite · Tallinn, Harju County, Estonia

Mybee is the only fully digital car subscription provider, launched in Lithuania. It‘s a new way of having a car allowing to subscribe it and use it the same day, without paper documents or long-term commitments. MyBee aims to bring as much simplicity as possible to an increasingly faster-living society that values sustainable solutions. The car subscription solution has been inspired by CityBee, a well-established car-sharing brand in the Baltics. Together, MyBee and CityBee are parts of the Modus Mobility family, which is committed to building mobility solutions that make people's daily lives as flexible as possible, contribute to cleaner cities, and reduce climate change.

We're looking for a customer-focused Account Manager who enjoys building relationships, supporting customers and driving sales. You'll ensure excellent customer service while identifying new business opportunities.

What You’ll Be Doing:

  • Taking care of existing customers and building long-term relationships
  • Responding to customer enquiries and resolving issues professionally
  • Understanding customers' needs and offering suitable solutions
  • Conducting active sales and identifying new business opportunities
  • Preparing and managing contracts and keeping customer information up to date
  • Maintaining accurate sales records and preparing reports

Requirements

We’re looking for someone who has: 

  • Strong communication skills and a customer-oriented approach
  • Experience in sales, account management, or customer service
  • Proactive mindset and confidence in turning opportunities into results
  • Ability to manage challenging situations and stay solution-focused under pressure
  • Fluency in Estonian and English (Russian is a plus)
  • Good Excel skills, accuracy, and ability to work independently

Benefits

  • A competitive salary and performance-based incentives
  • Health and Safety perks: Enjoy benefits like private health insurance, personal accident coverage
  • Snacks in the kitchen, free parking for your convenience, birthday gifts, teambuilding and fun regular events to look forward to
  • The opportunity to make a real impact on customer satisfaction and the company’s sales results
  • Freedom to flourish: Here, we encourage thinking outside the box, taking ownership, and getting things done

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About Modus Mobility

Modus Mobility strives to provide smart solutions to increasingly faster-living society and cities moving towards greener future needs. Moreover, the company seeks to reimagine the perception of mobility across Europe. Modus Mobility unites three strong mobility brands: CityBee – one of the largest car sharing providers in Europe, MyBee – car subscription service, and Mobility Fleet Solutions – a fleet management company of the above brands. Together these brands form an ecosystem that gives each of the brands unparalleled advantage and a smooth experience for customers.

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