About this MX Account Manager role at RXO
Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As the Account Manager, Mexico, you will serve as the daily point of contact and relationship manager for both our customer contacts and internal stakeholders in relation to RXO services supporting Mexico
ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned
Serve as an advocate and liaison for RXO’s top clients and internal stakeholders to ensure overall customer satisfaction in relation to RXO services that support Mexico
Expand current customer accounts through ongoing relationship development and by meeting and exceeding all service and execution requirements
Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, monitoring service and execution standards to meet customer expectations
Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations
EDUCATION/EXPERIENCE:
Minimum Required Education: bachelor’s degree or equivalent related work
Minimum Required Experience: 1 year of professional experience
Desired Experience: 1 year of experience in transportation sales environment
JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Excellent project management skills
Excellent time-management skills
Proven success meeting sales goals; service and execution goals in previous roles
Self-motivated work style with effective time management and organizational skills
Excellent verbal and written communication skills (both Spanish and English); ability to present clean, organized and thorough information appropriate for intended audience
Ability to understand competitor strategies, products and pricing patterns
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
