About this Inside Sales Representative role at Greif
Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
To Be the Advantage That Helps Our Customers Win.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
033281 Inside Sales Representative (Open)Job Description:
Inside Sales is the first central point of contact for our customers and plays a key role in developing existing customer relationships and winning new business opportunities. The role offers an excellent opportunity to build a deep understanding of our products, customer needs, and market requirements, while applying customer service, sales, and technical skills.
As an Inside Sales Representative, you are responsible for commercial sales activities with existing and prospective customers as well as internal stakeholders. The main responsibilities include sales support, product training, product selection, quotation preparation, and order coordination.
Your Responsibilities:
Small Customer Management
- Manage and further develop existing small customers, including share-of-wallet growth, cross-selling, and margin management
- Proactively acquire new small customers by phone or video
- Prepare quotations and pricing and handle inquiries
- Process quality complaints
- Maintain and document all activities in the CRM system
Market Research
- Conduct web and LinkedIn research
- Analyze markets and competitors
- Qualify and manage leads in the CRM
- Support selected marketing initiatives
- Carry out various customer surveys
- Update and maintain the share-of-wallet database
Support for Field Sales (ASM)
- As needed, especially during field sales travel, support the preparation of quotations, certificates, and price lists
- Provide technical and commercial information
Your Profile:
- Bachelor’s degree in Business, Marketing, or a comparable field, or equivalent relevant professional experience
- 3–5 years of professional experience in customer service, account management, or sales
- Experience in selling industrial packaging is desirable
- Very good practical command of English
- Excellent written and verbal communication skills, along with an independent and service-oriented way of working
- Strong customer management skills, with the ability to build and expand long-term, trust-based business relationships
- Proficient in Microsoft Office Suite
- Good technical understanding and interest in a broad product portfolio used across many industries
- Advanced understanding of CRM and ERP systems
#LI-CB1
At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Compensation Range:
The pay range for this position is €44,320.00 - €70,880.00 annually. Typically, a competitive wage for new hires will fall between44,320.00 to57,600.00 annually. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.Benefits Statement:
Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.
EEO Statement:
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.
