USC Online  is seeking a Marketing Coordinator to coordinate day-to-day marketing operations for online graduate degree programs. This role requires excellent communication skills, analytical skills, strong social media skills, attention to detail and demonstrated ability to understand market segments and targeting. Experience using a CRM, marketing automation software, social media monitoring software and proficiency in Adobe Suite are highly desired, but not required. Additionally, the successful candidate will also demonstrate the ability to problem solve and think critically, and also be able to adjust to a rapidly changing environment. 

This is a hybrid position; must be willing to be in office on a regular basis.

USC Online is a center of excellence in online education, with the goal of providing operational capacity to schools in market research, online strategy, program marketing, enrollment and admissions. As we build the team we are looking for collaborative individuals comfortable in a start-up environment and dedicated to producing the highest quality work.

Job Accountabilities:

• Administer day-to-day marketing support for USC Online.

• Administer department marketing calendar. Monitors schedules, production and other details to ensure timely completion and quality control of marketing activities.

• Provide support with email campaigns.

• Build out and monitor advertising campaigns and schedules. Research new vendors. 

• Provide support on posting and updating content on the website.

• Update branded documents and presentations as needed; maintains branding and graphic identity guidelines.

• Coordinate work with contracted vendors, such as graphic designers, photographers, advertising representatives, etc., as assigned, and ensure the timely delivery of goods and/or services.

• Research and develop content for social media channels, news pages, emails, advertisements, press releases, announcements, etc., as assigned.

• Assist with communications to potential and existing students.

• Gather and analyze information. Prepare reports and/or other documentation for management review. Analyze, monitor, and evaluate marketing efforts for effectiveness.

• Assist with special projects, new program launches and administrative tasks, as needed.

Qualifications:

• Bachelor’s degree or an equivalent combination of education, training and experience. 

• Minimum of 2 years of experience. 

• Excellent analytical, written and communication skills are required.

• Ability to work in a fast-paced environment.

• Ability to make administrative and procedural decisions and judgments.

• Software knowledge: Marketing automation software, Salesforce, social media scheduling and monitoring software, WordPress, Google Analytics, MS Suite; Adobe Suite proficiency

The hourly rate for this position ranges from $29.96 to $31.70. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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