About this Manager, Warehouse Operations Implementation (1-year Contract Role) role at ResMed
The Manager, Warehouse Operations Integration is responsible for enabling the successful implementation, operational readiness and long-term adoption of warehouse business initiatives across internal operations and external logistics partners.
The role provides commissioning, validation and scale-up governance across third-party logistics (3PL) operations, warehouse systems, operational processes and automation to ensure business solutions are operationally fit for purpose, successfully integrated into warehouse operations and sustainably transitioned into Business-as-Usual (BAU). Working closely with Warehouse Operations, Distribution, external logistics providers, Industrial Engineering, IT, Project Management and Manufacturing the role ensures warehouse operational requirements are represented throughout project lifecycles while driving operational readiness, business validation, process governance and continuous adoption.
Let’s talk about Responsibilities
Coordinate warehouse operational readiness by developing business processes, SOPs, training plans and change management activities to support successful implementation and adoption.
Ensure successful operational integration of new and existing 3PL providers by validating warehouse processes, system interfaces, operational workflows and business requirements.
Support warehouse network optimization initiatives, including new warehouse start-ups, 3PL transitions, automation deployments and warehouse system enhancements.
Represent warehousing in business requirement gathering for new 3PL implementations, warehouse network changes and systems integrations, partnering with Operations, IT, Industrial Engineering and Project teams.
Represent warehousing business validation activities including User Acceptance Testing (UAT), operational readiness assessments, business sign-off and go-live support for warehouse systems and 3PL integrations.
Monitor post go-live performance of warehouse systems and 3PL operations, driving issue resolution, process refinement and operational stabilization in partnership with Operations and external providers.
Develop strong relationships with internal stakeholders and external logistics providers, acting as the primary warehouse contact for systems, integration and operational business processes.
Let’s talk about Qualifications and Experience
Required:
Experience in warehouse operations within a manufacturing and distribution environment; an operational leader with systems experience.
Strong understanding of Warehouse Management Systems (WMS) and warehouse operational processes.
Strong stakeholder management and communication skills with the ability to influence across Operations, IT, Engineering and external logistics providers.
Demonstrated ability to manage multiple cross-functional initiatives within a fast-paced environment.
Experience supporting warehouse system implementations, 3PL integrations or business change initiatives.
Experience developing business requirements, process mapping and operational documentation.
Experience coordinating User Acceptance Testing (UAT), operational validation and business readiness activities.
Preferred:
Experience with ERP and Warehouse Management Systems.
Exposure to warehouse automation technologies (ASRS, AMRs, WCS).
Experience implementing or transitioning third-party logistics (3PL) operations or warehouse network changes.
Knowledge of Lean Manufacturing, Operational Excellence or Continuous Improvement methodologies.
Experience within a highly regulated manufacturing environment (e.g. Medical Devices, Pharmaceutical or Electronics).
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
