About this Manager, Project Services role at IQVIA
IQVIA · Onsite · Buenos Aires, Argentina
We are seeking a Manager, Project Services to join IQVIA Laboratories in Buenos Aires, Argentina.
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Job Summary:
Lead the day-to-day activities of the Client Delivery Team, developing staff and driving consistent, high-quality project management services. You will support client and company objectives, strengthen operational processes, and perform Project Manager responsibilities when required for short-term or long-term assignments.
What You'll Be Doing:
- Lead, mentor, and develop assigned staff while overseeing day-to-day activities in accordance with organizational policies and applicable regulations
- Plan, assign, and direct work; manage performance; guide professional development; and provide recognition or corrective action as appropriate
- Assess project management talent continuously and implement improvements that support consistent, high-quality service delivery
- Promote best-in-industry customer service by identifying issues quickly, coordinating effective resolutions, and communicating outcomes to internal and external customers
- Ensure clinical studies are planned and executed in accordance with FDA, ICH, and EMEA guidelines, including ICH E6 Good Clinical Practice requirements
- Lead cross-functional collaboration among Project Services, internal departments, external vendors, study sponsors, and other stakeholders throughout the project lifecycle
- Participate in customer meetings, bid defenses, governance activities, audits, inspections, investigator meetings, monitor meetings, and interactions with regulatory authorities as required
- Monitor and report team performance against contractual commitments, client expectations, project baselines, and organizational objectives
What We Are Looking For:
- A bachelor's degree in Life Sciences or a related field is preferred
- Minimum 4 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment
- Advanced English proficiency is required; CVs must be submitted in English
- Direct line management experience is preferred
- Strong knowledge of Project Services processes, central laboratory processes, or equivalent central laboratory operations is preferred
- Demonstrated proficiency with Microsoft Office and company systems, or experience with similar centralized laboratory systems, is preferred
- Experience successfully leading large, global, and complex Phase I-IV clinical trials is preferred
- Other equivalent combination of education, training, and experience may be accepted in lieu of degree
The Knowledge, Skills and Abilities Needed for This Role:
- Strong people management skills, with the ability to mentor staff and develop and lead cross-functional teams
- Excellent interpersonal, organizational, stakeholder management, and client management skills
- Ability to work effectively in a fast-paced environment, manage competing priorities, and meet deadlines
- Working knowledge of FDA, ICH, EMEA, and Good Clinical Practice requirements
- Ability to establish and maintain effective working relationships with coworkers, managers, clients, vendors, sponsors, and project stakeholders
- Strong communication, problem-solving, collaboration, and customer service capabilities
- Ability to foster a unified culture that encourages cooperation, teamwork, and effective information sharing
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit https://jobs.iqvia.com/benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
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