Jobs Companies ZeroFox Manager, People Operations

About this Manager, People Operations role at ZeroFox

ZeroFox · Onsite · Baltimore, Maryland, United States

This role is genuinely rare. It sits at the intersection of HR operations and global payroll in a way that most managers at this level never get real exposure to. ZeroFox is in the middle of building out its People function with intention — we're migrating to a new HRIS platform, moving payroll under HR for the first time, and managing a footprint that spans 10 countries across four different employment frameworks. The person we're hiring isn't stepping into a finished machine. They're helping design it.

You'll report directly to the VP of Human Resources and work closely with the accounting team on payroll — not as a handoff partner, but as a genuine co-owner of the process. If you want a seat at the table where HR, Finance, and operations intersect at a PE-backed cybersecurity company, this is it.

This role owns two pillars simultaneously. Roughly 30% of your time lives in global payroll — working side by side with the accounting team on payroll processing, tax compliance, and employee expense report management — reviewing submissions, coordinating approvals, and ensuring timely payment — in partnership with the Accounting team across the US and international jurisdictions. The other 70% is HR operations: global benefits administration across the US, Chile, India, UK, and EOR countries; compliance program management across federal, state, and multi-country requirements; HRIS ownership as we migrate to Rippling; leave program management; and vendor relationship management across our benefits broker network and HR tech stack.

The Reality

  • You've owned payroll before — not just watched it happen, but been accountable for accuracy, tax filings, and vendor relationships
  • Compliance complexity energizes rather than exhausts you. Multi-state, multi-country HR and payroll compliance is where you do your best work
  • You can run a benefits open enrollment and a payroll audit in the same week without dropping either
  • You've managed an HRIS implementation or migration and know what good change management looks like from the inside
  • You build process where none exists. This role requires creating infrastructure, not just maintaining it
  • You're data-first: you trust the report over your memory, and you build dashboards before someone asks for them

Requirements

  • 5+ years of progressive HR operations experience with direct, accountable exposure to payroll management — not just adjacency to it
  • Hands-on global or multi-state payroll processing experience: you've been responsible for the output, not just informed of it
  • Experience managing an employee expense report process end to end — reviewing submissions, coordinating approvals, and ensuring timely payment in partnership with Accounting
  • Working knowledge of US benefits administration: open enrollment, FMLA, ADA accommodations, 401(k), HSA, and state-mandated leave programs across multiple jurisdictions
  • HRIS proficiency — experience managing a platform migration or implementation, not just day-to-day use
  • Strong command of US employment law (FLSA, FMLA, EEO, ERISA, NLRA, ADA) and comfort navigating multi-country compliance requirements
  • Excel and data skills strong enough to build and audit payroll reconciliations and benefits reports independently
  • Experience managing or coaching junior HR operations staff
  • Bachelor's degree in HR, Business, or a related field, or equivalent practical experience
  • Rippling experience — we're migrating to Rippling and familiarity would accelerate your ramp
  • Familiarity with EOR employment models (GoGlobal, Deel, or similar) — we use them across several countries
  • PHR, SHRM-CP, or CPP (Certified Payroll Professional) certification
  • Multi-country benefits administration experience outside the US — our footprint spans Chile, India, UK, and several EOR countries
  • Experience in a PE-backed or high-growth environment where you've had to build process while the company kept moving

Benefits

  • Comprehensive health, dental, and vision (Cigna)
  • 401(k) with 3% match, 100% immediately vested
  • HSA with quarterly company contributions
  • Company-paid short/long-term disability, life and AD&D insurance
  • Employee Assistance Program (EAP) — confidential counseling, legal, and financial support
  • Pet insurance and discount program

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic

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About ZeroFox

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

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