About this Manager General Merchandise role at Pick n Pay
It's fun to work in a company where people truly BELIEVE in what they're doing!
Lead the General Merchandise department to deliver strong sales, excellent product availability, and an outstanding customer experience through effective stock management, merchandising, and team leadership.Minimum requirements
Matric / Grade 12
2 – 4 years' retail experience
Managerial experience advantageous
Competencies
Communication
Controls, quality & standards
Customer orientation / Passion for customer
Delegation
Team orientation
Key Responsibilities
Merchandise Management
Ensure effective merchandising, stock availability, and product presentation
Execute promotions and maintain merchandising standards
Sales & Promotions
Drive sales performance and achieve departmental targets
Coordinate and execute promotional activities
Finance & Administration
Monitor and control departmental expenses
Ensure accurate and timely completion of administrative processes
Operations & Maintenance
Ensure smooth day-to-day operations of the department
Maintain equipment and store standards
Shrinkage & Security
Monitor and control stock losses and shrinkage
Ensure adherence to security procedures
Customer Service Management
Deliver and maintain excellent customer service standards
Resolve customer queries and complaints effectively
People Management & Development
Lead, coach, and develop team members
Manage performance and support staff development
Closing date - 09 July 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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