Manager, Digital Business Analyst

Locations: Singapore | Hybrid

Get To Know Us:

SS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts

With a base of fund strategies that include fixed income, volatility and active trading, we offer: · Middle office, accounting and management products

·        Tax services for hedge funds, fund of funds and private equity funds

·        Derivatives processing, valuations agent, syndicated bank loans processing

·        Regulatory and analytics services

·        Managed services IT/data center and business process outsourcing

·        All available on a stand-alone basis to institutional clients

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 2 minutes’ walk from Raffles Place MRT
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well-Stocked Pantry
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Education: Paid further education opportunities for employees who are eligible
• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

Roles and Responsibilities: 

• Business Analyst to GlobeOp Fund Accounting Business 

• Understand and map operational business processes across teams to identify inefficiencies and opportunities for improvement. 

• Translate business requirements into technology-enabled solutions using internal systems, automation tools, and scripting. 

• Design and implement automation solutions (e.g., Excel VBA, scripts, workflow tools) to reduce manual processes and improve operational efficiency using generative AI. 

• Collaborate with operational teams to understand current workflows and propose practical system or tool enhancements. 

• Support the implementation and adoption of internal systems and technology tools across teams. 

• Support process improvement initiatives as the key coordinator. 

• Act as a bridge between business users and technical teams to ensure solutions align with operational needs. 

• Conduct testing, validation, and documentation of automation solutions prior to deployment. 

• Monitor implemented solutions and continuously identify further opportunities for optimization and process improvement. 

• Participate in internal projects involving system enhancements, workflow redesign, or technology adoption. 

What You Will Bring:

• Bachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field. 

• 5–7 years of experience in operations, business process improvement, business analysis, or techno-functional roles. 

• • Strong ability to analyze business workflows and translate them into system or automation solutions. 

• Working knowledge of Excel automation (VBA), scripting, or basic programming required. 

• Familiarity with LLM and generative AI usage for development work, process improvement and productivity. 

• Experience using or implementing automation tools, workflow tools, or data processing technologies is preferred. 

• Strong analytical and problem-solving skills with the ability to identify root causes and implement scalable solutions. 

• Ability to quickly learn and navigate internal systems and technology platforms. 

• Strong stakeholder management and collaboration skills across operational and technical teams. 

• Good project management and organizational skills with the ability to manage multiple initiatives. 

• Self-starter with a continuous improvement and automation mindset.