Job Title

Mailroom Coordinator

Job Description Summary

Responsible for managing all incoming and outgoing mail and package services, including sorting, distribution, postage processing, shipping documentation, carrier coordination, package tracking, and special handling requirements. Maintains mailroom equipment and supplies, processes related invoices, investigates undeliverable mail, and provides courier services for the site. Tracks mail and package activity, maintains logs and reports on volume and costs, and serves as a liaison for shipment inquiries.

Additionally supports the Operations Team with deliveries, meeting and event setup, day porter assistance, and light administrative tasks. Ensures compliance with all company policies, safety standards, procedures, and regulations while prioritizing safety, operational efficiency, and customer service.

Job Description

• Receives, sorts and distributes incoming and outgoing mail and packages
• Weighs and calculates postage for outgoing mail/packages for common carriers (e.g. US Postal Service and FedEx)
• Completes required mail / package forms (registered mail, international documentation, etc.)
• Processes mailroom related invoices
• Arranges for pickup of outgoing US mail/packages (non- product related)
• Maintains postage equipment and renews necessary supplies
• Ensures express packages and packages requiring special handling (cold, frozen, etc) are processed correctly
• Investigates un-addressed packages/mail
• Provides general courier services to the site
• Serves as liaison for tracking of packages/mail
• Maintain documents, logs and/or prepare special reports services provided (e.g. mail/package volume and cost)
• Assists the Operations Team by performing duties such as deliveries, day porter assistance, setup of large meeting/events, and light administrative duties
• Ensures all policies, procedures, codes, guidelines, regulations, etc., are followed and enforced including safety systems and standards.
• Ability to lift 55 lbs. (example: case of paper)

Knowledge, Skills and Abilities

• Knowledge of maintenance tools, materials, and required equipment to perform his/her job functions
• Follow all safety rules, procedure manuals, etc.
• Excellent communication skills
• Excellent organization skills
• Ability to prioritize based on safety, criticality, and client schedules
• Ability to improve efficiency in existing processes
• Ability to expand and grow with a fast moving client and teams.
• Ability to lift 55 lbs.

Experience Required:

• 2 years experience preferred

Disclaimer:

• The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
• Employees must perform any and all other duties assigned by Supervisor/Manager
• Management may, at its discretion, assign or reassign duties, reset schedules and responsibilities to this job at any time.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $21.25 - $25.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”