WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture.  Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.  

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU’LL DO:

• Customer service skills
• Supervise and complete materials and equipment requests;
• Deployment of desktops, laptops, phones (Mobile & Desk) & Monitors;
• Ensure safe disposal of equipment;
• Provide troubleshooting support where appropriate;
• Proactively manage Inventory levels within Deployment remit;
• Work with data entry system to ensure traceability and accuracy;
• Restock of IT cabinets and vending machines
• Manage e-waste solution & donation requests
• Collection of IT equipment from employees (Terminations, Upgrades etc.)
• Monitor, update and maintain SRT/Task queues on a regular basis;
• Coordination of Delivery of N00b phones within EMEA region, ensuring timely delivery ahead of
• Orientation dates set out by client;
• Assigning access points
• Imaging new desktops & Laptops;
• Assist with Desk moves;
• Liaise daily with Inventory teams across the EMEA region;
• Perform regular inventory count and maintaining inventory stock levels of standard equipment;
• Asset tag auditing and management;
• Receiving new hardware (inbound stock);
• Asset tagging of equipment;
• Participate in daily/weekly/monthly cycle counting as directed by Site Lead;
• Coordinate shipping to EMEA & Global locations
• Any other projects assigned by management

WHAT YOU NEED TO SUCCEED:

• Experience working in logistics, warehousing, or manufacturing preferred but not essential.
• Proficiency in Microsoft Office
• Familiarity with inventory management tools preferred but not essential
• Excellent communication skills, both verbal and written.
• Effective Time management skills
• Strong organizational skills and attention to detail
• Team orientated.
• Exceptional professionalism and customer service skills
• Ability to multi-task and prioritise, and to be able to work well under pressure to meet tight deadlines
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to multi-task, to be able to offer great customer service and deliver service excellence. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.