About this Lifecycle Marketing Coordinator role at Crate & Barrel
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.
The Lifecycle Marketing Coordinator will support the Email Team in planning, and executing email campaigns to drive sales and profitability. Assist with strategy, scheduling, reporting, and process improvements.
This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.
A day in the life as a Lifecycle Marketing Coordinator...
Manage and maintain project schedules and track progress of all email, SMS and Push Notification sends, from initial creative through to development and deployment
Initiate creative briefs for all email campaigns
Route email creative through stakeholder approval process and collaborate with Design team on changes
Review all email proofs for content and design accuracy
Assist in strategic planning and test plan development to optimize email channel performance
Support the email marketing team with reporting for weekly/monthly/ad hoc campaign reporting
Assist with the management of email messaging calendar and schedule adjustments
Assist cross-functional teams with email related questions for addressing customer communication issues and troubleshooting email programs
Stay up to date on email best practices and research the competitive landscape to identify new opportunities
What you’ll bring to the table…
Strong problem solving, organizational and analytical skills
Ability to multi-task in a dynamic, fast paced environment
Strong project and time management skills
Strong written and oral communication and interpersonal skills
Team player with collaborative mindset and ability to work effectively with cross-functional teams
We’d love to hear from you if you have…
1 year of hands on experience in developing digital marketing campaigns
Proficiency with MS Office Suite and/or Google Workspace
Experience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud, Responsys, Silverpop or CheetahMail
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.
The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.
The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.
State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.