About this Lead Program Manager role at Referrals Only
Program Managers at Thoughtworks drive successful delivery across complex client engagements by bringing strong execution leadership, stakeholder alignment, and operational excellence. They lead the end-to-end delivery of outcome-based and fixed-fee programs, ensuring teams stay focused on business value, timelines, scope, and financial governance.
Job responsibilities
- Expert Delivery Leadership: Serve as seasoned delivery leaders, primarily focused on the successful execution of outcome-based and fixed-fee engagements.
- Stakeholder Management: Excel at managing stakeholders, interfacing with TW global and client teams to clearly articulate business value.
- Multi-Workstream Management: Manage delivery of multiple parallel workstreams across different client accounts.
- Operational Management: Interface with the Business Ops team for client financial tracking.
Financial & Risk Governance
- Manage scope diligently within the client budget, given it is an outcome-based / fixed-fee model.
- Ensure milestone-based reporting for timely revenue recognition.
- Implement rigorous change management to maintain the sold CGM intact.
- Maintain tight RAIDD (Risks, Assumptions, Issues, Dependencies & Decisions) management.
Workstream Onboarding and Offboarding
- Set up delivery workstreams, including resourcing, in close collaboration with delivery leaders in other regions.
- Drive workstream inception/discovery.
- Align on the final delivery plan.
- During closure of workstreams, capture actuals vs planned for staffing, financials, and feedback to internal systems for continuous improvement on accuracy.
Capability Building
- Drive specialized skill training necessary for the workstream.
Technical Acumen
- You have 10+ years of experience as a Program Manager.
- Technical Acumen Possess a foundational understanding of AI platform/accelerator-based execution, or demonstrate the ability to ramp up quickly on new technologies.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Onsite Work Expectation
You will be expected to work out of our Thoughtworks office or at our client's office location for all five working days of the week, depending on business or clients’ needs.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
