About this Journeyman Residential Plumber role at Sila
Residential Service Plumber
Guy Smith Home Services | Virginia Beach, VA
At Guy Smith Home Services, we want skilled professionals to have the tools, support, and opportunity needed to do their best work.
We’re looking for people who take ownership, care about the customer experience, and want to keep improving their craft. If you want steady work, a supportive team, and an environment where strong performance is recognized, this could be a great next step.
Job Description
We are looking for an experienced plumber who can diagnose problems, make quality repairs, communicate with customers, and take pride in doing the job right.
Job Duties for Our Next Plumber
Diagnose, repair, and maintain residential plumbing systems
Perform plumbing service, repairs, replacements, and installations
Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems
Identify the cause of plumbing issues and recommend the best solution
Present repair and replacement options clearly to customers
Complete estimates, invoices, and job documentation accurately
Maintain a clean and organized work area, vehicle, and tools
Follow all safety procedures, plumbing codes, and company standards
Provide excellent customer service on every call
Skills & Experience for Our Next Plumber
3+ years of residential plumbing service experience preferred
Journeyman's license is preferred
Strong diagnostic and troubleshooting skills
Knowledge of residential plumbing systems, repairs, and installations
Ability to communicate options and recommendations to homeowners
Comfortable working independently in customers' homes
Strong customer service and communication skills
Valid driver's license with an acceptable driving record
Applicable plumbing license preferred or required based on local regulations
Experience with Service Titan heavily preferred
What Success Looks Like for Our Next Plumber
Shows up ready to work and follows through on commitments
Takes pride in quality work and attention to detail
Communicates clearly with customers and teammates
Works safely and follows established processes
Takes ownership, solves problems, and is willing to keep learning
Benefits for Our Next Plumber
Company-provided phone/tablet
Tool and safety equipment support
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Company-paid life and disability insurance
Paid training and professional development
Opportunities for career growth and advancement
