Jobs Companies Rapidmicrobio IT Technician

About this IT Technician role at Rapidmicrobio

Rapidmicrobio · Onsite · Lowell, MA
Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of diverse global teams that span robotics, AI, Machine Learning, imaging, microbiology, and more, re-shaping how urgently needed pharmaceuticals are made, tested, and released for decades to come. The sky’s the limit.

Careers at RMB are fast-moving, with the high growth you’d expect from a world leader in microbiology automation. Advancement at RMB affords an opportunity to achieve your personal goals and develop your passions, in an inclusive environment where every employee has the resources and opportunities to hone their skills. You’ll do more, learn more, and have the ability to make a profound impact on our business.

Responsibilities

  • Participate in the helpdesk ticketing queue to provide resolutions to internal customers’ IT issues
  • Process onboarding and offboarding tasks for new hires and employee departures
  • User account creation
  • System setup and deployment using a standardized imaging tool
  • Physical setup of IT hardware for internal customers
  • Perform software installations for core and add-on applications
  • Monitor patching status for the corporate network, provide reports on compliance and remediate as necessary

Skills & Experience

  • The ideal candidate should have some experience in the IT Field (2+ years)
  • Strong computer troubleshooting skills in a wide variety of Microsoft based products (Windows 10/11, Windows Server, Microsoft Office 365, MS Office)
  • Basic understanding of LAN/WAN concepts and networking such as IP, VPN, DNS, DHCP, and associated troubleshooting
  • Must demonstrate excellent customer service skills
  • Strong communication skills, oral and written
  • Must thrive in a team environment and demonstrate effective team interaction
  • Must have strong organizational, priority, and time management skills with the ability to multi-task
  • Ability to work in a fast-paced environment with shifting priorities
  • Possess self-initiative and motivation to work without requiring strict supervision
  • Ability and desire to learn new skills quickly
  • Ability to determine severity and priority of an issue, know when to escalate or hand-off
  • Ability to maintain a calm and patient demeanor when working with end users
  • BS in MIS/CS/Engineering or equivalent
  • Currently possess or are working on at least 1 certification (A+, Net+, Microsoft MTA, etc..) or relevant industry experience

ABOUT RAPID MICRO BIOSYSTEMS:
Rapid Micro Biosystems creates, sells, validates, and services innovative products for fast, accurate, and efficient detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products.

The company’s Growth Direct™—the first and only growth-based system to automate rapid compendial QC Micro testing—ensures data integrity, compliance, and operational efficiencies driven by rapid methods and automation.

Rapid Micro Biosystems is dedicated to providing groundbreaking technology and products to support companies in their journey to achieve greater reliability, efficiency, and better predictability, ultimately providing higher quality products for improved patient outcomes.

Rapid Micro Biosystems is headquartered in Lexington, Massachusetts. Our research & development, and manufacturing operations are located in Lowell, Massachusetts. Additionally, we maintain field offices in Freising, Germany; Switzerland, and Singapore.

Equal Opportunity:
Rapid Micro Biosystems is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Rapid Micro Biosystems discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender identity, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.
Ready to apply to Rapidmicrobio?
Apply to Rapidmicrobio

Similar jobs

Rapidmicrobio
Senior Field Service Engineer
Rapidmicrobio
⚡ Apply early Japan · location restricted
● New 👁 Seen ✓ Applied 1d ago
Rapidmicrobio
Digital Marketing Specialist
Rapidmicrobio
⚡ Apply early Lexington, MA · location restricted $65,000–$85,000
● New 👁 Seen ✓ Applied 3w ago
Rapidmicrobio
Staff Software Engineer
Rapidmicrobio
⚡ Apply early Lexington, MA Hybrid
● New 👁 Seen ✓ Applied 1mo ago
AstraZeneca
Regional Account Manager, Rare Neurology, Boston South
AstraZeneca
⚡ Apply early US - Boston - MA Onsite $152,636–$228,954
● New 👁 Seen ✓ Applied 2d ago
RTX
Senior Program Operations Manager
RTX
⚡ Apply early US-MA-WOBURN-WB1 ~ 235 Preside... Hybrid
● New 👁 Seen ✓ Applied 3d ago
RTX
Senior Analyst, Procurement (Hybrid)
RTX
⚡ Apply early US-AZ-TUCSON-800 ~ 1151 E Herm... Hybrid
● New 👁 Seen ✓ Applied 3d ago
RTX
Material Program Manager - Global Patriot - Tewksbury or Andover, MA
RTX
⚡ Apply early US-MA-TEWKSBURY-TB4 ~ 836 Nort... Hybrid
● New 👁 Seen ✓ Applied 3d ago
Five Below
Freight Associate - Weekday Mornings (6a-12p)
Five Below
⚡ Apply early Lowell, MA 01852 Onsite $32,240–$32,240
● New 👁 Seen ✓ Applied 4d ago
Elara Caring
Registered Nurse (RN) – Home Health | $5,000 Sign-On Bonus
Elara Caring
⚡ Apply early Haverhill, MA - General Area Onsite $88,000–$105,000
● New 👁 Seen ✓ Applied 4d ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at Rapidmicrobio

See all jobs at Rapidmicrobio →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free