Role
As an intern within the Scalable Data & Analytics Services team, you will support the design and optimization of data-driven operating models that enable scalable service delivery across ING. This role offers exposure to strategic planning, analytics, automation, and capacity management while providing the opportunity to develop technical, analytical, and stakeholder management skills in a fast-paced and international environment.

The team
The Scalable Data & Analytics Services (SDAS) team is responsible for delivering scalable data services that support ING's data strategy across data governance, quality, protection, flow monitoring & reconciliation, definition & lineage and end user computing control. The team works closely with countries, domains, and central functions to optimize service delivery, improve efficiency, and support data-driven decision making. We continuously seek innovative ways to automate processes, improve resource allocation, and strengthen the link between business demand, service volumes, and operational capacity.

Key Responsibilities

• Support the automation of the SDAS charging model by developing analytical solutions and process improvements that reduce manual effort and increase transparency.

• Assist in building analytical models that connect service demand and consumption with capacity planning requirements.

• Assist in creating dashboards and reporting solutions that provide insights into service consumptions and charging outcomes

• Develop reports, visualizations, and presentations that support strategic decision making.

• Work closely with Product Leads, Capability Leads, Finance, and other stakeholders to gather requirements

• Challenge the status quo and propose innovative solutions for scaling of services

Qualifications:

• Currently pursuing a degree in Finance, Economics, Business Administration, Business Analytics, or a related field.

• Strong analytical and quantitative skills; proficiency in Excel and PowerPoint.

• Interest in automation, operating models, workforce planning, and business analytics.

• Excellent communication skills and attention to detail.

• Ability to work in a fast-paced, team-oriented environment.

What We Offer:

• Hands-on experience in a dynamic environment.

• Exposure to senior professionals and leadership.

• A collaborative and learning-focused environment.

Rewards and benefits

This is a great opportunity to train with highly skilled people who are experts in their field. You’ll do a lot and learn a lot – not only about your specialist area and the bank, but also about yourself and whether this type of environment is right for you.

You’ll also benefit from:

• Internship allowance of 700 EUR based on 36 hours work week

• Your own work laptop

• Hybrid working to blend home working for focus and office working for collaboration and co-creation

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

Please note that for this internship it is mandatory to be currently enrolled as a student at a Dutch University.

Want to apply directly?

Please upload your CV and motivation letter by clicking the ‘Apply’ button.
 

About our internships

Every year, more than 350 students join our internship program. While there are no guarantees about your future, many of our former interns move into a permanent role or onto our International Talent Programme (traineeship).

Whatever happens, an internship at ING is the ideal opportunity to meet a wide variety of people, to build up your own network, and to learn about many different aspects of banking – put simply, it’s a great start to your career.