Background:

eu-LISA is the European Union Agency for the Operational Management of Large-Scale IT Systems in the Area of Freedom, Security and Justice (eu-LISA) manages large-scale IT systems to support the implementation of asylum, border management and migration policies in the European Union (EU). The Agency is also a front-runner for the digitalisation efforts of the EU's Justice and Home Affairs domain, building a new information architecture and contributing to the development of a new security ecosystem. Since the Agency's beginnings in 2012, eu-LISA has become the digital engine of the Schengen Area. With its activities and tasks, the Agency adds value to the EU Member States by supporting their efforts towards justice, security and freedom.

Task description:         

• Ensure that all processes related to Quality management are set up and maintained;
• Maintain all documentation related to quality management;
• Support the project team and the customer on all issues related to quality management;
• Carrying out quality audits and IT processes quality assessments.
• Quality Webpage SharePoint maintenance:
• Update & maintain at the proper quality level the SharePoint webpages with all new & revised documents for each manual as well as other related items
• Maintenance of Quality Manuals/Policies and procedures

Quality Assessment Duties:

• Perform regularly quality assessments
• Maintain e-folders of all quality assessment reports conducted in the agency
• Ensure compliance with all company policies & procedures

Education:   

• Minimum 3 years of relevant education (bachelor or equivalent) after the secondary school

Minimum Experience:

• Minimum 6 years of relevant professional experience as quality consultant

Additional needed qualification, knowledge and skills:        

• Proof read communication, documents, draft emails, … etc. as needed
• Maintain high level of accuracy, confidentiality and professionalism
• Ability to create professional documents and emails
• Run reports & handle special projects as assigned
• Perform Quality related duties as assigned by the Quality Assurance Manager