About this Host - Epicurean role at Crown Resorts
Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
As a Host at Epicurean, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.
You will warmly welcome guests, manage reservations and seating arrangements, and ensure the smooth flow of the restaurant while delivering professional and attentive service.
Working closely with the wider front-of-house team, you will help create memorable experiences for every guest from arrival to departure in one of Crown Perth's most vibrant dining destinations. We are seeking passionate, polished and guest-focused Hosts to join our team in a part-time position offering 20 - 48 hours per fortnight.
In this role, you will:
Welcome and seat guests, creating a warm and professional first impression
Manage reservations, seating plans and special guest requests
Provide exceptional customer service while supporting the front-of-house team
Assist with restaurant preparation, presentation standards and operational requirements
Process guest payments accurately and support seamless service delivery
About You
You are passionate about hospitality and thrive in a premium customer-focused environment. You take pride in delivering genuine service, remain calm under pressure and enjoy building positive relationships with both guests and colleagues
You'll bring:
Previous customer service or hospitality experience, ideally within a premium dining, hotel or luxury environment
Exceptional communication and interpersonal skills
Strong organisational skills with the ability to multitask in a fast-paced setting
A professional presentation and genuine passion for guest service
Flexibility to work a rotating roster, including evenings, weekends and public holidays
Responsible Service of Alcohol (RSA) Certificate or the ability to obtain one prior to commencement
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
