About this Home Equity Closer (PH) role at Point Digital Finance, Inc.
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.
Location
This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. Team members are expected to work onsite as required by their role, team, and business needs. Onsite schedules may vary and are subject to change.
Role Hours
The expected working hours for this position are typically from 12:00 AM to 9:00 AM. Start times may vary between 8:00 PM and 12:00 AM depending on business needs and operational requirements.
This role follows a hybrid work arrangement. The expected onsite schedule is:
- Once a week
About the role
Point is hiring a Home Equity Closer for our Manila team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.
Your responsibilities
- Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs.
- Issue Closing Disclosures to homeowners
- Coordinate Signing Appointments with homeowner and Title vendors.
- Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms and funding timeline.
About you
- 1 or more years of experience in US Mortgage Closing, US Mortgage Processing, Escrow or similar role preferred (but not required)
- At least 2 years of experience in customer service.
- Knowledge of the real estate closing process, specifically refinance transactions preferred.
- Natural inclination to documentation and seeking efficiencies by leveraging technology.
- Fluency in Microsoft Office or Google Suite.
- Excellent communication skills; written and verbal. Fluent in English.
- A desire to deliver an uncommon level of quality customer service.
- Excited about joining a later-stage tech company, interested in real estate, interested in fintech.
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Our benefits
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Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
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Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
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Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
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Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
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Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
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Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
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Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, a one-time home office reimbursement, and company provided equipment including a MacBook and monitor.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
