Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Business Systems Specialist – Forward Deployment Engineer

We are seeking a Forward Deployment Engineer to join our Business Systems team. In this role, you will design, develop, implement, and support workflow orchestration, business process automation, system integrations, reporting solutions, and applications that improve operational efficiency, reduce manual effort, and drive continuous improvement across the SDS organization. You will work directly with customers, product teams, and engineering teams to deliver scalable, high-impact solutions that address complex business challenges.

The ideal candidate combines strong software engineering skills, customer-facing experience, and a passion for solving real-world problems through technology.

Day‑to‑Day Responsibilities

• Partner with customers to understand business requirements and translate them into technical solutions.
• Deploy, configure, and integrate applications within customer environments. 
• Develop customizations, automation scripts, APIs, and workflows to support customer-specific use cases.
• Collaborate with Product, Engineering, DevOps, and Support teams to drive successful implementations.
• Troubleshoot and resolve technical issues across application, integration, and infrastructure layers.
• Perform solution architecture reviews and recommend best practices.
• Build reusable deployment frameworks, templates, and automation to accelerate future implementations.
• Support proof-of-concepts (POCs), pilot programs, and strategic customer initiatives.
• Create and maintain technical documentation, deployment guides, and knowledge articles.
• Participate in customer meetings, technical workshops, and architecture discussions.

Required Skills

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
• 3+ years of experience in Software Engineering, Solutions Engineering, Professional Services, DevOps, or Technical Consulting.
• Strong programming skills in one or more languages such as:
  • Python
  • Java
  • JavaScript/TypeScript
  • C#
• Experience working with REST APIs, microservices, and system integrations.
• Knowledge of cloud platforms (Azure, AWS, or GCP).
• Experience with Git, CI/CD pipelines, and modern development practices.
• Strong debugging and problem-solving skills.
• verbal and written communication skills.
• Ability to work directly with customers and translate business needs into technical solutions.
• Experience deploying enterprise SaaS applications.
• Familiarity with Docker, Kubernetes, and containerized workloads.
• Knowledge of DevOps and Infrastructure-as-Code practices.
• Experience with Salesforce, ServiceNow, Sitecore, Workday, or other enterprise platforms.
• Exposure to AI/ML solutions, analytics platforms, or data engineering.
• Experience in manufacturing, PLM, CRM, or enterprise software domains.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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