About this Field Services Center Manager role at GFiber
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least August 31st, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description
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The Field Operations (FOps) team is responsible for installing, maintaining and repairing residential and small business services. The Field Services Center Manager will coach and assist staff to develop expertise in the dispatch support of installation, maintenance & repair of network infrastructure. Primary responsibilities will require a deep comprehension of how to diagnose and resolve all service issues from the central office, remote terminal or hut location to the customer’s premise equipment. Eg. Impairments to/with all connections, drop cabling, network interface units, patch panels, media cabinets, ONTs, inside wiring (fiber, ethernet , including backup powering, UPS, etc.), media gateways, modems, routers, switches, OSP Cabling, active electronics (including CWDM and DWDM applications). Candidates shall be willing to work a minimum of 40 plus hours per week, and must have the ability to work non-standard working hours including nights, weekends, holidays, and differing work rotations/shifts. |
In this role, you'll:
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At a minimum, we would like you to have:
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It's preferred that you have:
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The US base salary range for this full-time position is between $92,000 - $98,900 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
