About this Field Operations Team Lead (2nd shift) role at Stryker
What you will do:
As our Field Operations Team Lead, you will provide leadership and expertise for loaner kit/order fulfillment. You will also oversee the distribution of products/services for our representatives and customers to include: order entry; picking, shipping, tracking, creating driving routes and usage. Additionally, you will track inventory accurately, record keeping, warehouse inventory cycle counting, managing expired products and optimize inventory utilization. as well as maintain a state of constant audit readiness and assist with preparation for audits. Lastly, you will implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch’s inventory assets.
Meet established metrics for operations (i.e. turns, service levels)
Compile and inspect incoming/outgoing kits/products for compliance with specifications and usage
Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
Process orders for products while conferring with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries
Investigate customer complaints/track service levels and problem solve any discrepancies
Utilize processes and tools for scheduling surgeries
Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments)
Managerial duties including but not limited to: training, coaching, performance management and evaluation, compensation management, recruitment and terminations
Complete other duties as assigned
What You Need:
Required:
A BS/BA degree is needed for the role, however in lieu of a degree 6+ years of equivalent relevant work experience in lieu of degree will be considered.
Valid Driver’s license with good driving record
Ability to work flexible hours, as needed to support the business needs, including weekend and evening call/participate in rotational on call as needed
Ability to lift, push, pull and carry up to 50 lbs
Preferred:
1+ years of experience with warehouse/inventory control experience in a demanding, fast-paced environment.
Prior people leadership is preferred.
United States of America Pay Ranges:
- USN: $64,400 - $94,400 USD Annual
- US5: $67,600 - $99,100 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
