About this FBS - Claims Estimator Support I role at Capgemini
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our client is part of one the largest Insurance Groups in the world.
About the Role
The Estimator Support I plays a key role in supporting the physical damage claims process by preparing accurate repair estimates and evaluations within established guidelines. This entry-level position focuses on developing estimating expertise while ensuring high-quality documentation, collaborating with internal stakeholders, and contributing to efficient claim evaluations. The ideal candidate is detail-oriented, technically inclined, and eager to build foundational knowledge in claims estimating.
What You'll Do
- Prepare accurate repair estimates and evaluations for assigned physical damage claims using claims estimating systems.
- Apply established repair practices, valuation guidelines, and material standards to produce complete and well-documented estimates.
- Document estimate details within claims systems to support claim evaluation and approval processes.
- Execute estimating activities within defined authority levels and escalate complex or non-standard cases when appropriate.
- Collaborate with internal stakeholders, peers, and senior estimators to clarify estimate requirements and resolve routine questions.
- Identify discrepancies and support their resolution under the guidance of experienced team members.
- Maintain accuracy, quality, and compliance with company procedures while meeting productivity expectations.
- Perform additional duties and responsibilities as assigned.
Requirements
- 1+ year of related professional experience.
- Strong attention to detail and organizational skills.
- Effective interpersonal and collaboration skills.
- Strong technical aptitude and ability to learn new systems.
- Proficiency in written and spoken English.
- Bachelor's degree.
- Knowledge of automotive repair or property repair principles. (must have)
- Experience working with estimating or claims management systems. (must have)
Benefits
This position comes with benefits package:
- Comprehensive benefits package
- Home Office model
- Career development and training opportunities
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- Note: Benefits differ based on employee level
By applying for this position, candidates acknowledge and agree that:
• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.
Failure to comply with these conditions may impact the hiring decision or employment continuation.
