Jobs Companies Capgemini FBS Customer Care & Sales Support Representative

About this FBS Customer Care & Sales Support Representative role at Capgemini

Capgemini · Onsite · Aguascalientes, Aguascalientes, Mexico

Looking to build a career in customer service and sales?

Join one of the largest insurance providers in the U.S. and become part of a growing team.

We're seeking motivated bilingual professionals who can engage customers, qualify leads, and help drive business growth.

Job Functions

  • Contact and qualify prospective customers
  • Support inbound and outbound sales activities
  • Transfer qualified opportunities to licensed specialists
  • Provide exceptional customer service on every interaction
  • Work across multiple systems while meeting productivity goals

Requirements

  • Advanced English and Spanish skills
  • At least 1 year of customer service, sales, or call center experience
  • Strong interpersonal and relationship-building skills
  • Goal-oriented and sales-minded approach
  • Ability to thrive in a fast-paced environment
  • High School diploma

Preferred:

  • Experience providing customer support or sales support within a high-volume, complex environment
  • Experience in outbound calling or lead qualification
  • Experience in insurance or related field

Benefits

Competitive compensation and benefits package:

1.           Competitive salary and performance-based bonus

2.           Comprehensive benefits package: Grocery vouchers, restaurant vouchers, SGMM, etc.

3.           Dynamic and inclusive work culture within a globally renowned group

4.           Private Health Insurance

5.           Paid Time Off

6.           Training & Development

Note: Benefits differ based on employee level.

Take the next step in your career and apply now!

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About Capgemini

Get the future you want

At Capgemini, we are driven by a shared purpose: Unleashing human energy through technology for an inclusive and sustainable future.

Technology shapes the way we live our lives. How we work, learn, move and communicate. That means our technology expertise, combined with our business knowledge, does more than help you transform and manage your business. It can help you realize a better future and create a more sustainable, inclusive world.

It’s a responsibility we don’t take lightly. That’s why, since our inception more than 50 years ago, we have always acted as a partner to our clients, not a service provider. A diverse collective of nearly 350,000 strategic and technological experts across more than 50 countries, we are all driven by one shared passion: to unleash human energy through technology.

As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society at large. From advancing the digital consumer experience, to accelerating intelligent industry and transforming enterprise efficiency, we help you look beyond ‘can it be done?’ to define the right path forward to a better future.

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