About this Facilities Manager role at JLL
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
POSITION GOALS
FM will be responsible for managing all aspects of the facility/property management service delivery system on the client project; primarily Asset Management and Operations. In this capacity, the SFM is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client real estate / Facility team and business units, coordination with other key managers within the client alliance partner organizations and customer satisfaction.
DUTIES & RESPONSIBILITIES
Provide the leadership to the Facility Management team at the client site
The single point of Management Control for FM at the site.
In consultation and collaboration with JLL Business Delivery Manager (BDM) oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
Ensure client satisfaction with the client Facility/Property Management team by providing a seamless interface into the client’s real estate organization.
Demonstrate leadership, responsiveness and creativity.
Understand the Facilities Management scope for the client assigned and develop client specific processes and procedures in consultation with BDM and ensure implementation and compliance of the processes.
Oversee the development and management of the capital and expense budgets.
Support the Client in the implementation of short and long-term projects for the client project.
Develop and implement the annual management plan; accomplish key performance indicators as identified by client.
Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client.
Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration.
Ensure compliance with Jones Lang LaSalle audit standards.
KEY PERFORMANCE MEASURES
Client Satisfaction
Level of communication within the organization and with the client.
Continuous improvement in the following
Morale and satisfaction of employees under management
Improvement and savings initiatives for the client as well as Jones Lang LaSalle
Identification of more business opportunities for Jones Lang LaSalle with the client.
GENERAL REQUIREMENTS
A university degree or professional qualification in engineering, real estate or facility management
Over 7 years practical experience in property or facility management
Ability to think laterally and deliver innovative solutions
Strong leadership, people and communication skills
Excellent command of spoken and written English and Mandarin Chinese
Location:
On-site –Shanghai, ChinaIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
