Are you ready to lead one of ING’s most impactful domains?

As IT Chapter Lead you are member of the Mortgages In Life Experience (ILX) Tech Management team. Here you will coach, lead and support +-90 engineers spread across the Netherlands, India, Philippines, Spain & Romania. As a member of the management team you will play a key role in digesting the ambition of ING Group and Mortgages NL, translating that ambition to objectives for the ILX Area and leading the successful delivery of those objectives according to the agreed upon timelines. 

The team
The people in your chapter are equally ambitious as you, and you like to transfer your expertise to them and feel satisfaction from coaching (both professionally as personally) your colleagues. You are ambitious with what you and your chapter want to achieve. You stimulate your chapter members towards continuous improvement of their skills. You speak up and challenge the status quo. Next to this you are also part of the leadership team of the Area, which means you co-create the area vision and effectively resource the tribe and squads.

Your impact

The Mortgages domain is a core pillar of ING:

• Enables customer growth and retention
• Impacts customer satisfaction at scale
• Give customer clear personal insight into their financial health
• Major contributor to ING’s Sustainability goals

You will lead the technology behind Mortgages Upgrader, Upgrade Check, Affordability Check and Interest only Repayment Tools. The Affordability and Interest only tools are heavy regulated by the ECB.

Your mission is to ensure that these applications are:

• Compliant with ECB regulations
• Scalable and resilient under high load
• Globally reusable while supporting local needs
• Future-ready through AI and emerging technologies

Your role

You combine engineering leadership, people development, and technology vision.

You will:

• Lead a chapter of engineers spread across 3 engineering teams within the Mortgages domain.
• Drive chapter growth and engineering excellence
• Contribute to Engineering Community and strategic direction
• SPOC of area level Technology topic

What you will drive

Engineering Lead: 

• Work closely with the Product Lead of the Mortgages Planetary and Financial Health Digital Product to define, drive and deliver on the product roadmap. 
• Partner with 1st line, CISO and 2nd line risk to stay within risk appetite and mitigate any open issues affecting your area. 
• Manage 2 cross functional teams, consisting of Frontend Engineers, Backend Engineers and Customer Journey Experts 
• Partner with Architectural Leads and Domain Architects to ensure solutions are future proof.
• Drive operational excellence in your product.

Platform & Engineering excellence

• Ensure availability, scalability, and performance of critical services
• Drive standardization and reusable platform design across products
• Build systems that meet high-load and high-availability requirements

Technology innovation (incl. AI)

• Act as a front runner in adopting new technologies and trends
• Drive AI adoption as part of daily engineering practices
• Translate technology demand into scalable solutions
• Enable automation, intelligence, and efficiency improvements

People & Chapter leadership

• Coach and develop high-performing engineers
• Build a culture of continuous learning and innovation
• Strengthen capabilities in modern engineering and AI-driven development

Business & delivery impact

• Align engineering outcomes with business goals 
• Deliver reliable, secure, and scalable solutions
• Balance global platform consistency with local market requirements

Agile & culture

• Champion ING’s Agile Way of Working
• Promote DevOps, ownership, and continuous improvement
• Foster collaboration across countries and teams

Your profile (focus on what matters)

• Strong background in backend engineering (Java ecosystem preferred)
• Experience with high-load, distributed systems
• Proven people leadership and coaching experience
• Ability to work with multiple stakeholders
• Strong technology curiosity, including AI and emerging trends
• Strategic mindset with focus on scalability and impact

Why this role

• Lead a Sustainability and Financial Health ambitions in Mortgages.
• Combine technical leadership with people and business impact
• Autonomy to set the direction and lead a diverse group of people

Rewards and benefits
We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About us
Curious about how ING empowers people and businesses to move forward?

Discover what we do and what we can offer you.

Questions?
Please visit our Frequently Asked Questions section to find some answers on questions you might have.

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.