About this Endoscopy Scheduling Coordinator role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryThe Scheduling Coordinator is responsible for scheduling procedures and performing a variety of secretarial and statistical duties, logging daily activities, and answering phones as available. The Scheduling Coordinator is responsible to maintain constant communication with ordering offices to ensure no discrepancies exist in the electronic medical record system(s).
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Director, Perioperative Services and operates within established organizational and departmental policies and procedures.
Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.: Does this position require Patient Care? No
Essential Functions
Work within policy to create new medical records for patients as needed.
-Gather data for creation of both paper and electronic chart.
-Assist in meeting the needs of the department and the physicians.
-Appropriately apply scheduling and block guidelines; allow for meeting times.
-Report problems/potential problems to the Manager or Shift Charge Nurse in a timely manner.
-Check in patients at front desk in accordance with the electronic medical record workflow.
-Collaborate with management team to solve problems and improve systems.
-Answer phones. Prioritize messages and deliver them appropriately.
-Prepare routine statistical reports.
-Perform all secretarial duties in an accurate/efficient manner including without limitation intra-operating report logging and distribution of OR or Endoscopy schedule and mail daily.
-Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
-Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
-Meet annual competency and retraining requirements.
-Attend meetings as required.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
One (1) to three (3) years of medical/hospital secretarial experience required Previous scheduling and computer experience required
Knowledge, Skills and Abilities
Additional Job Details (if applicable)
Physical Requirements
- Standing Occasionally (3-33%)
- Walking Occasionally (3-33%)
- Sitting Constantly (67-100%)
- Lifting Occasionally (3-33%) 20lbs - 35lbs
- Carrying Occasionally (3-33%) 20lbs - 35lbs
- Pushing Rarely (Less than 2%)
- Pulling Rarely (Less than 2%)
- Climbing Rarely (Less than 2%)
- Balancing Occasionally (3-33%)
- Stooping Occasionally (3-33%)
- Kneeling Rarely (Less than 2%)
- Crouching Rarely (Less than 2%)
- Crawling Rarely (Less than 2%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Constantly (67-100%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.13 - $26.14/Hourly
Grade
SC2C25
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.