This role provides application development and integration services supporting enterprise Dynamics 365 platforms. Responsibilities include the design, maintenance, development, and enhancement of business applications, executed within a structured systems engineering methodology. Assignments cover the full lifecycle of application releases, updates, and modifications, with a focus on Dynamics 365 and Power Platform implementations.

As a Programmer Analyst, this person will both perform hands-on work and lead a team through project tasks — gathering requirements, planning, analysis, design, testing, implementation, documentation, and ongoing maintenance of Dynamics 365 and Power Platform solutions.

What You'll Do

• Design and document technical architecture solutions spanning multiple platforms, including integration and authentication across systems
• Define, communicate, and manage technical change management (release) processes for Dynamics 365 technology efforts
• Identify risks and issues from a technical perspective
• Perform analysis and requirements gathering with customers
• Prepare detailed written instructions, documentation, and technical reports/presentations
• Resolve complex problems in a timely manner, seeking optimum solutions
• Troubleshoot application issues under pressure in a high-stress environment
• Communicate technical terminology at a level appropriate to the audience

Requirements

Required Skills & Experience

• 5+ years working with Dynamics 365 and Power Platform implementations
• 3+ years in an architect capacity
• 5+ years with Power Platform solutions, particularly Power Automate and Power Pages
• Microsoft Azure platform experience
• 5+ years with Azure DevOps
• 3+ years of data architecture experience
• 5+ years of infrastructure/network and application support
• 5+ years as a technical customer service analyst
• Extensive experience with MS Dynamics, MS Azure, and application support
• Strong API experience
• Excellent written and verbal communication and documentation skills