About this Director, Credential Management Product role at Worldpay
Job Description
Ready to take your career global?
Make your mark at one of the biggest names in payments. We’re looking for a Director, Credential Management Product, to join our ever-evolving Credential Management team and help shape the future of global commerce.
This team is focused on bringing together and unifying credentials across a large and complex payments ecosystem, enabling merchants and clients to adopt the highest standards of security, access, and control for payment credentials. Through our Vaulting-as-a-Service (VaaS) strategy, we are building agnostic capabilities that allow clients to access an incredibly powerful, flexible, and scalable credential vault regardless of where payments are processed. In this role, you will also develop deep and trusted relationships with key stakeholders across Global Payments and with our clients to advance solutions that simplify credential adoption, strengthen security, and unlock future commerce experiences.
What you’ll own
Define and drive the product strategy for Credential Management, including Vaulting-as-a-Service, unified credential services, credential portability, and related platform capabilities
Oversee the development of secure, scalable, and acquirer-agnostic credential products that help merchants access, manage, and leverage credentials across gateways, processors, acquirers, and payment partners
Deliver payment credentials thought leadership through webinars, podcasts, industry events, and written content
Champion innovation in tokenization, credential vaulting, credential APIs, and emerging agentic payment capabilities using the latest technology to support future digital commerce experiences
Ensure strong alignment with closely with partners across Commercialization, Marketing, Product, Sales, Technology, and Operations to advance the strategy and commercialization of the product
Develop and maintain a strong understanding of our clients’ needs and goals and how our credential management products enable those goals
Stay in tune with current market trends and develop a vision for how to keep Global Payments products cutting edge
Develop and manage a team of engaged and highly effective Product Managers and Product Owners
Develop clear and compelling business cases and accurate forecasts
Ad hoc special projects for senior management
What you’ll bring
The ideal candidate will have a strong background in payments industry, demonstrated leadership skills, strong problem solving and analytical skills, the desire to become a product SME, excellent communication and storytelling skills able to connect and communicate effectively with all levels within the company and to clients. Experience as a Product Manager or Product Director, preferably within the FinTech space, who can break down complex issues and devise strategies to effectively move forward, will do very well in this role.
7+ years of product management experience
4+ years of experience in payments, tokenization, credential management, credential vaulting, authentication, or related fintech platform capabilities
Experience leading Product Managers and owning strategy for enterprise-scale products
You are commercially savvy, with the ability to translate market trends, competitive insights, and client needs into differentiated product strategies, scalable offerings, compelling value propositions, and measurable commercial outcomes.
You are very organized and detail-oriented; able to work with shifting priorities
You love analyzing issues and devising efficiencies to improve client experience
You bring experience in payments, tokenization, credential management, credential vaulting, authentication, or related fintech platform capabilities
You have the ability to lead global product experts in developing industry-leading credential products that improve security, client flexibility, resiliency, and payment performance
You are looking to join our team and build a long-term career with Global Payments
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections
– it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
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EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
