Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Channel Partnerships Enablement

Location: India
Title: Director, Channel Partnership Enablement

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

The Role
The Channel Partnership Enablement (CPE) team is responsible for the end-to-end enablement, processes and tools across the entire sales cycle from lead to billing.

This highly visible Director, Channel Partnership Enablement role will be critical to advancing the team’s priorities through close collaboration with stakeholders across the company. This is an ideal opportunity for someone ready to lead a small but growing team while gaining exposure to a broad set of functions, including Finance, Marketing, Product and Operations. The role will report to the VP, Channel Partnership Enablement.

Responsibilities will vary based on the most pressing business needs and may include:
End-to-end enablement, processes and tools
• Engage with Partnerships sales teams to understand business needs and define required updates to sales processes and tools.
• Identify opportunities to simplify, standardize and scale sales enablement processes across regions and partnership models.
• Partner with Technology and Operations teams to enhance tools, workflows and reporting capabilities that improve visibility across the sales cycle.
• Develop and maintain process documentation, playbooks and training materials to support consistent execution by sales and account management teams.
• Monitor process adoption and gather feedback from stakeholders to continuously improve enablement tools and operating procedures.
• Support Partnership Account Managers with requests related to end-to-end sales, implementation and operational processes.
• Work with cross-functional partners, including Product, Legal and Billing, to support, drive and implement pricing and billing optimization initiatives as needed.

Strategic Initiatives/Other
• Participate in and collaborate on strategic projects initiated by Global or regional leadership.
• Lead ad hoc projects and requests that support evolving business priorities.

All About You
• Highly motivated, with a strong work ethic and the ability to act with urgency and flexibility to drive results in ambiguous environments.
• Strong interpersonal and collaboration skills, with the ability to build relationships and partnerships across a broad range of stakeholders.
• Self-starter who is motivated to work independently and contribute as an effective team member.
• Confident and comfortable engaging executives and presenting with clarity and conviction.
• Strong analytical and modeling skills, with proficiency in tools such as Excel, Power BI and SQL.
• Intellectually curious, creative and analytical, with strong data proficiency; knowledge of Mastercard data sources, including Warehouse and Incentives, is a plus.
• Strong written and verbal communication skills.
• Bachelor’s degree required; MBA preferred.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.