Jobs Companies Flutter Entertainment Customer Service Agent

About this Customer Service Agent role at Flutter Entertainment

Flutter Entertainment · Onsite · Yerevan Office
Customer Service Agent

Shift Schedule:

09:00–17:00, 11:00–19:00, 17:00–01:00, 19:00–03:00
(Night shifts 2–3 times per month)  

 *Ability to work in all shifts is required.

Salary: 160,000 AMD

  • Handle customer inquiries via Digital Service Channels: inbound and outbound call center, chat, Email, Social Media
  • Provide customers with the data regarding new and existing services/campaigns
  • Register Customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  •  Follow a high level of customer data confidentiality
  •  Follow company standards in customer service
  • Proper knowledge of Company products/ services/promotions/standards.

  • Fluency in Armenian, good knowledge of Russian, and English will be considered a plus.
  • Excellent Communication Skills
  • Multitasking skills
  •  Stress tolerance
  • Adaptability to changes
  •  Quick learner.
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About Flutter Entertainment

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us t he #1 Top Workplace in the area. Join us and grow your career with Flutter! Please create a candidate account after submitting your application to track it's progress.

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