About this Customer Care B2B Support role at Flutter Entertainment
Flutter Entertainment · Onsite · Istanbul - YTÜ Teknopark
This job posting is in Turkish.
Customer Care B2B SupportCustomer Care B2B Support
1945 yılında İtalya'da kurulmuş global bir firma olan Sisal'in, Türkiye'deki Çağrı Merkezi'nde çalışmak üzere, Çağrı Merkezi Müşteri Temsilcileri alınacaktır. İş Tanımı:
Çağrı merkezimize gelen taleplerin önceden belirlenen standartlara uygun olarak çoklu kanallarda cevaplanması
Doğru bilgi aktarımı ve kaliteli hizmetle müşteri memnuniyetinin sağlanması
Müşterilere dış arama ile kampanya şartlarını anlatarak kampanyaya katılım oranını artırmak
Dış aramaları, müşteri memnuniyetini göz önünde bulundurarak etkin bir şekilde yönetmek ve yönlendirmek
Gerekli Nitelikler:
Üniversitelerin en az 2 senelik eğitim programlarından mezun,
Vardiya düzeninde çalışabilecek,
Uzaktan çalışabilecek,
Diksiyonu düzgün ve iletişimi kuvvetli,
Türkçe konuşma ve yazım kuralları konusunda dikkatli,
Bilgisayar kullanabilen,
Güçlü iş takibi becerilerine sahip,
Müşteri memnuniyeti odaklı,
Ekip çalışmasına yatkın,
Türkçe konuşma ve yazım kuralları konusunda dikkatli,
İkna yeteneğine sahip,
Kendine güvenen,dinamik,istekli ve motivasyonu yüksek,
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us t he #1 Top Workplace in the area. Join us and grow your career with Flutter! Please create a candidate account after submitting your application to track it's progress.
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