Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Service Management (ITSM)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education


Role Summary
Provide technical ownership and architectural leadership for the ServiceNow platform. Define solution architectures, establish engineering standards, drive platform strategy, and lead complex implementations across ITSM, HRSD, CMDB, ITAM, GRC/IRM, Custom Applications, and Enterprise Integrations.
Key Responsibilities
Own end-to-end solution architecture and technical direction.
Design enterprise-scale ServiceNow platforms and integration frameworks.
Govern platform standards, security, scalability, and performance.
Review and approve solution designs, customizations, and integrations.
Lead technical discussions with client and enterprise stakeholders.
Guide multiple development teams and mentor Team Leads.
Drive platform modernization, technical debt reduction, and continuous improvement.
Required Skills
Expert-level ServiceNow architecture across ITSM, HRSD, CMDB, ITAM, GRC/IRM
Enterprise Integrations and API Strategy
ServiceNow Platform Architecture & Governance
Custom Application Framework (App Engine)
Technical Solution Design & Performance Optimization
Stakeholder Consulting & Technical Leadership


Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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