About this CRM Technical Developer role at VML Enterprise Solutions
Who We Are
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
We are seeking a highly motivated CRM Technical Developer to join our CRM & Loyalty team in Lisbon, supporting enterprise client accounts on Salesforce Marketing Cloud.
You will play a hands-on technical role, developing and maintaining CRM platform assets, while providing direct technical support to a client account.
What You’ll Do
- Develop and maintain CRM platform assets in HTML and CSS within Salesforce Marketing Cloud.
- Build and implement technical CRM campaigns (email, automation), ensuring delivery against the client’s campaign calendar.
- Provide direct technical support to the client account, resolving issues and delivering optimisations beyond standard scope when needed.
- Collaborate with account and content teams to ensure consistent, high-quality delivery.
Who you are
- A hands-on technical problem-solver with strong attention to detail in platform development.
- Comfortable working directly with enterprise clients under tight deadlines.
- Proactive in identifying opportunities to improve platform performance and client service.
What you’ll need
Qualifying for this role means that you must have:
- Solid experience in HTML and CSS applied to CRM/email marketing platforms.
- Hands-on experience with Salesforce Marketing Cloud (required).
- Previous experience working directly with enterprise clients, in an agency or client-side environment.
- Strong organisational skills and ability to manage priorities under pressure.
- Excellent written and verbal communication skills in both Portuguese and English
- Authorized to work and reside in Portugal.
Bonus points if you have:
- Experience with additional CRM/marketing automation platforms (e.g. D365, HubSpot).
- Experience supporting FMCG, retail, or insurance client accounts.
- A commitment to continuous learning and development.
About WPP
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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