About this Critical Facility Technician role at Iron Mountain
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a vision-driven Critical Facilities Technician to join our Iron Mountain Data Centers (IMDC) team. In this role, you’ll play a key part in maintaining the mission-critical systems that keep our clients' vital digital infrastructure running seamlessly 24/7. You will have the opportunity to directly impact the reliability and performance of our data center operations while driving continuous improvement in a high-availability environment. Here, your technical expertise will help protect the foundation of our modern digital world within a supportive, growth-focused culture.
What You’ll Do (Responsibilities)
In this role, you will:
- Maintain Critical Infrastructure: Operate, inspect, and perform preventive and corrective maintenance on UPS systems, power distribution units, generators, HVAC/cooling systems, fire suppression, and building management systems.
- Manage Operations and Customer Requests: Resolve service tickets, perform technical troubleshooting on electrical and mechanical systems, and support customer equipment installations.
- Ensure Safety and Compliance: Execute all operations and maintenance activities in strict adherence to safety guidelines, organisational standards, and vendor workflow procedures (MOPs).
What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:
- Extensive experience of hands-on experience in critical facilities, data center environments, or industrial operations maintaining UPS, HVAC, and generator systems.
- Strong knowledge of electrical, mechanical, and building management systems.
- Proven ability in diagnosing and resolving complex electrical and mechanical issues while working independently under established procedures.
- Bachelor’s degree in Engineering or completion of a technical apprenticeship program.
What We Offer (Benefits)
- Location: Frankfurt, Germany
- Shifts: Requirement to work 24x7 operational shifts (including nights, weekends, and holidays)
- Competitive compensation and benefits aligned with experience.
- Flexible work options/alternative work options to support work–life balance.
- Comprehensive health, wellness, and retirement plans.
- Opportunities for continuous learning and professional growth.
Ready to power the future of data infrastructure? Apply today to join our team and build your career with us!
