Jobs Companies Albireo Energy Control Support Engineer

About this Control Support Engineer role at Albireo Energy

Albireo Energy · Onsite · Syracuse, New York, United States

Duties and Responsibilities

  • Perform building automation and control system maintenance in accordance with manufacturer specifications and customer requirements.
  • Troubleshoot and diagnose control system issues to improve system reliability, efficiency, safety, and equipment performance.
  • Perform control system upgrades, including hardware and software updates, to bring systems to current revision levels.
  • Identify and resolve issues involving controllers, sensors, actuators, communications, programming, and other BAS components.
  • Complete detailed service documentation, including work performed, problems identified, corrective actions, parts used, and outstanding system concerns.
  • Submit accurate and timely work order reports to the Service Manager.
  • Provide recommendations to customers regarding system operation, performance improvements, preventive maintenance, and equipment reliability.
  • Train and instruct customer personnel on the proper operation and maintenance of building automation and control systems.
  • Support Control Project Managers and construction projects when additional technical resources are required.
  • Properly maintain and utilize company-provided tools, safety equipment, computers, mobile devices, and other assets.
  • Follow company and customer safety procedures while performing work at customer sites.
  • Perform additional duties and technical assignments as directed by the Service Manager.

Requirements

Qualification Standards

  • Bachelor’s degree in electrical engineering, mechanical engineering, HVAC, or a related field; or four years of relevant experience installing and maintaining commercial or industrial control systems.
  • Alerton Certified Engineer (ACE) certification preferred.
  • Valid New York State driver’s license with a satisfactory driving record required.
  • Strong knowledge of computers, operating systems, computer networks, and databases.
  • Strong electrical background with experience troubleshooting and repairing electrical and electronic control devices and circuits.
  • Ability to independently diagnose, troubleshoot, and repair building automation and control systems.
  • Working knowledge of mechanical HVAC systems and their associated controls.
  • Experience with BAS platforms such as Alerton, Distech Controls, and Niagara.
  • Previous customer service experience preferred.
  • Strong interpersonal, verbal, and written communication skills.
  • Strong analytical, troubleshooting, and problem-solving abilities.
  • Excellent attention to detail and ability to accurately document completed work.
  • Proficiency with Microsoft Office applications, including Word, Outlook, Excel, and Access; familiarity with SQL preferred.

Supervisory Responsibilities

  • This position does not have direct supervisory responsibilities.

Equipment, Systems, and Software

  • Ability to operate computers, mobile devices, printers, and other standard business equipment.
  • Experience working with building automation system software, including Alerton, Distech Controls, and Niagara.
  • Proficiency with Microsoft Office and familiarity with computer networks, databases, and SQL.

Physical Requirements

  • Ability to climb, balance, stoop, kneel, crouch, crawl, reach, sit, stand, walk, push, pull, grasp, and perform repetitive motions as required.
  • Ability to occasionally lift or exert up to 50 pounds of force.
  • Ability to safely perform field service work in mechanical rooms, equipment areas, and customer facilities.

Work Environment

  • Ability to work in both indoor and outdoor environments.
  • May be exposed to extreme temperatures, noise, vibration, moving mechanical equipment, electrical systems, fumes, odors, dust, mists, and gases.
  • Must be able to work safely around energized equipment and operating HVAC and mechanical systems.

Pay Rate: $35-$45/hr. DOE.

PASCO/Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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How this Technical Support salary compares

This role pays $83,200/yrin line with the typical range for Technical Support roles.

$55,500 median $102,900 $191,628

Typical range $72,500–$142,500/yr, from 349 comparable Technical Support listings on JobsRadar (pay annualized to USD). See Technical Support salary insights →

About Albireo Energy

Albireo Energy (AE) is recognized as the leading provider of smart building solutions across the United States, while expanding internationally. A full suite of integrated solutions and services help building owners and facility managers improve building reliability and value, increase efficiency and reduce operational costs while enhancing comfort for tenants.

Through its operating divisions and corporate support, AE has a history of providing exceptional solutions to sophisticated multi-market and mission-critical facilities such as data centers, life science labs, military institutions, government buildings, commercial real estate holdings, college/school campuses and healthcare facilities. AE has preferred access to industry-leading technologies from Schneider Electric, Johnson Controls, Automated Logic, Delta, Distech, Alerton, Tridium, General Electric, Rockwell, Lutron and others.

Mission: Albireo Energy aspires to deliver mutually beneficial outcomes to each of our key stakeholders: Employees, Customers & Vendors. Our smart building solutions and services deliver efficiency, comfort & infrastructure protection to complex facilities globally.

Vision: To become the #1 independent provider of smart building solutions and services throughout the U.S. and around the world.

www.albireoenergy.com

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