Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Contingent Labor Associate within PNC's Talent Acquisition and Outreach organization, you will be based in Pittsburgh, PA or Cleveland, OH.

This role supports the contingent labor program throughout the entire contractor lifecycle by partnering with internal stakeholders, managers, third-party suppliers, contractors, HRIS, technology, and support teams to ensure efficient program administration.

Key responsibilities include managing contractor requests and workflow tracking, coordinating candidate onboarding, provisioning and maintaining system access, processing extensions, end-date changes and terminations, researching timesheet issues, resolving discrepancies, processing corrections, and supporting accurate contractor time reporting and approvals.

The role serves as a primary point of contact for operational issues and escalations, troubleshooting system-related concerns, coordinating resolution efforts across multiple teams, tracking progress, and communicating updates to stakeholders.

Additional responsibilities include reviewing and applying contingent labor contractual agreements, maintaining compliance with program requirements, supporting reporting and analytics, developing presentations, coordinating vendor forums, conducting vendor audits, managing supplier scorecards, and providing ongoing operational support through effective communication and expertise with vendor management systems and related tools.

The position requires the ability to work independently with minimal oversight while consistently delivering high-quality, accurate, and timely results.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Support the contingent labor organization across the complete lifecycle of the contract labor program.  This includes coordination of key stakeholders (hiring managers, third party suppliers, candidates, etc.) to ensure the onboarding, offboarding of contractors and compliance with relevant procedures.  This role provides support to all parties through effective communication skills, technical savvy in using vendor management systems and tools.
• In partnership with internal stakeholders, third party suppliers and contractors, performs the day to day functions within the vendor management system to administer the contingent labor program, including but not limited to request tracking, candidate onboarding, access provisioning, extensions and terminations.   Tasks are completed independently, in a timely manner with little oversight, and high quality and accuracy.
• Facilitates the tracking and collecting of contingent labor program data to assist in the creation of metrics and analytics.
• Participates and/or supports contingent labor ad-hoc projects such as but not limited to reporting, presentation development, vendor forums, vendor audits, and scorecards.
• Reviews, understands and applies the general provisions of contingent labor contractual agreements between PNC and third party suppliers.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
   

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Contingent Workforce Management, Employee Offboarding, Human Resource Information Systems (HRIS), Human Resources Policies, Onboarding, Recruiting, Stakeholder Management, Vendor Management, Workforce Management (WFM)

Competencies

Business Acumen, Data Gathering and Analysis, Effective Communications, Managing Multiple Priorities, Problem Solving, Process Management

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors (Required)

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

 

No Required or Preferred Language Assessments

 

 

Pay Transparency

Base Salary: $40,000.00 – $68,750.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

Application Window

Generally, this opening is expected to be posted for two business days from 09/14/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.