About this Communications Security Operator (3rd Shift) in Plano, TX role at Marksman Security LLC
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
Marksman Security Corporation is Now Hiring for a Communications Security Operator
$20.00 per hour
3rd Shift
Thursday thru Monday 10:00pm - 6:00am
Security Operations Center Experience is Required
The ideal candidate will have previous experience in security AND customer service fields.
Join our growing North America Operations Center (NAOC) team as a Dispatcher, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America.
You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication — 24/7/365.
The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.
Key Responsibilities:
- Monitor emails, access control, and alarm systems in real-time.
- Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
- Dispatch field security officers and emergency responders during incidents.
- Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
- Document incidents accurately in security electronic reporting platforms.
- Follow standard operating procedures and escalation protocols.
- Provide support during emergencies (fire, medical, intrusions, natural disasters).
- Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
- Operate facility badging software, including enabling and disabling badges.
- Provide security support for various client projects and events.
- Administer all client policies for controlling access to client property
Qualifications:
- At least 21 years of age or older
- High school diploma or equivalent
- Non-Commissioned security license through the state of Texas
- Previous dispatch experience required
- Strong customer service skills
- Familiarity with report writing
- Monitoring and surveillance experience
- Must be able to multitask and prioritize assigned tasks
- Previous security experience is required
- Attentive to detail
- Must be able to multitask in a fast-paced environment
- Previous experience utilizing security equipment and protocols required
- Must be able to pass pre-employment screening (background and drug)
Benefits:
- 401 (k)
- Insurance: medical, vision and dental
- Short term disability
- Critical care/Hospital Indemnity
- Complimentary life insurance
- Pet insurance
- Legal assistance/guidance
- Identity theft protection
- Paid on the job training
- Paid time off
- Bi-Weekly Pay
- Competitive compensation
- Career advancement opportunities
- Continuous learning opportunities through LMS
- Employee referral bonus program
- Employee assistance program (EAP)
- Employee recognition events
- Employee performance incentives/rewards
- Professional growth and development opportunities
Marksman Security LLC · Equal Opportunity Employer M/F/D/V
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