This role is for one of Weekday’s clients

Min Experience: 6+ years
Location: Chennai, Tamil Nadu, India
JobType: full-time

We are seeking an experienced City Manager to take end-to-end ownership of business operations and growth in Chennai. This role will be responsible for managing the city's P&L, operational performance, fleet utilization, driver network, team leadership, and business development initiatives.

The ideal candidate will bring strong experience in mobility, logistics, or on-demand services, along with a proven ability to lead large operational teams, manage budgets, improve profitability, and scale city-level businesses.

Requirements

Key Responsibilities

• Own the complete P&L for Chennai, including revenue targets, cost management, budgeting, and operating margin improvement.
• Drive aggressive driver onboarding and build a strong pipeline of active driver partners.
• Optimize fleet utilization across active vehicles through effective allocation, demand planning, and operational monitoring.
• Oversee city operations across driver operations, customer experience, fleet management, and finance.
• Identify and evaluate new business opportunities, including corporate partnerships, new customer segments, and geographic expansion.
• Develop and execute strategies to improve city-level revenue, efficiency, service quality, and profitability.
• Build, manage, and mentor a high-performing city team with clear goals, accountability, and a strong performance culture.
• Monitor key operational and financial metrics and take corrective actions to address gaps.
• Identify operational risks, bottlenecks, and growth opportunities and implement appropriate solutions.
• Provide regular updates to national leadership on business performance, risks, operational priorities, and growth plans.
• Ensure effective coordination across functions to deliver consistent customer and business outcomes.

Required Qualifications & Experience

• 6–10 years of professional experience, with at least 2–3 years in P&L ownership, city management, regional management, or a similar leadership role.
• Strong understanding of mobility, logistics, transportation, or on-demand service businesses.
• Proven experience managing business operations and delivering revenue and profitability targets.
• Strong people leadership skills, with the ability to hire, develop, motivate, and retain diverse operational teams.
• Strong commercial acumen and experience developing business cases, managing budgets, and optimizing costs.
• Excellent analytical, problem-solving, communication, and decision-making skills.
• Ability to operate effectively in a fast-paced, target-driven environment.

Good-to-Have Skills

• Prior experience working in Chennai or managing operations across South India.
• Exposure to fleet management, multi-modal transportation, or hyperlocal logistics.
• Experience scaling city-level operations or launching new business segments.
• Strong understanding of local market dynamics and customer behavior.

Ideal Candidate

The ideal candidate is a hands-on, commercially driven operations leader who can balance P&L ownership with execution on the ground. You should be comfortable managing multiple functions, leading large teams, improving operational efficiency, and identifying new avenues for city-level growth.

Must-Have Skills

• P&L Management
• Business Operations

Good-to-Have Skills

• Fleet Management
• Mobility & Logistics
• City Operations
• Business Development