About CSN Collision

CSN Collision was founded in 2002 by four successful collision repair owners to help independent repair facilities improve performance through training, operational support, and marketing initiatives. Today, CSN Collision is a leading collision repair network with over 400 locations across Canada, the United States, and Italy.

In addition to its franchise network, CSN operates a growing group of corporate-owned collision repair centres across Ontario, focused on delivering safe, high-quality repairs and exceptional customer experience.

Summary

The Detailer is responsible for ensuring repaired vehicles are thoroughly cleaned, detailed, and presented to the highest standards prior to customer delivery. In addition to vehicle detailing, this role supports the overall cleanliness, maintenance, and daily operations of the collision centre by performing general shop support duties, facility maintenance, customer transportation, and vehicle movement. The Detailer plays an important role in maintaining a safe, organized, and professional environment while contributing to an outstanding customer experience.

Key Responsibilities

Vehicle Detailing

• Wash, clean, polish, and detail customer vehicles following repairs.
• Vacuum and shampoo vehicle interiors as required.
• Clean windows, mirrors, wheels, tires, and trim.
• Remove dust, polishing compound, overspray, and debris from repaired vehicles.
• Inspect completed vehicles to ensure they meet CSN quality standards before delivery.
• Maintain detailing supplies and equipment in good working condition.
• Notify management of any damage or concerns identified during the detailing process.

Shop Operations & Facility Support

• Sweep and maintain shop floors throughout the day.
• Empty garbage and recycling bins.
• Clean washrooms, lunchroom, and common areas.
• Assist with booth maintenance and general shop housekeeping.
• Perform basic building maintenance and minor repairs as required.
• Maintain the exterior of the facility, including grass cutting, snow removal, and keeping entrances clean and safe.
• Assist with organizing shop equipment and maintaining a clean work environment.
• Ensure all work areas comply with health and safety standards.

Vehicle & Customer Support

• Drive customer vehicles safely between locations when required.
• Transport vehicles to and from sublet vendors, dealerships, or suppliers.
• Provide customer shuttle service as needed.
• Assist with vehicle movement within the shop to support workflow.
• Conduct basic vehicle inspections before and after transportation.
• Report any vehicle damage or mechanical concerns immediately.

General Support

• Assist technicians and production staff with miscellaneous shop tasks.
• Support inventory organization and shop supplies as needed.
• Perform other duties assigned by the General Manager or Production Manager.

Requirements

• Valid G Driver's Licence with a clean driving record.
• Previous detailing or automotive experience is considered an asset.
• Ability to safely operate manual transmission vehicles is considered an asset.
• Strong attention to detail and pride in producing high-quality work.
• Good organizational and time management skills.
• Ability to work independently and as part of a team.
• Reliable, dependable, and customer-focused.

Physical Requirements

• Ability to stand, walk, bend, kneel, and lift up to 50 lbs.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to perform physically demanding work throughout the day.
• Manual dexterity to operate detailing equipment and cleaning tools.

Working Conditions

• Collision repair shop environment.
• Exposure to cleaning chemicals, dust, noise, and varying temperatures.
• Frequent movement of vehicles and equipment.
• Occasional evening or weekend work may be required based on business needs.

Benefits

• Competitive compensation.
• Comprehensive health and dental benefits.
• Employee Assistance Program (EAP).
• Opportunities for training and career development.
• Supportive team environment.
• Employee discounts and additional company programs.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.