About this Business Practices Manager role at MSD
Job Description
Key Responsibilities
Business Practice Governance
Lead implementation of business practice frameworks in collaboration with Business Practice Lead (BPL).
Excellent in Global Standards, systems and processes, and how these are implemented through Vietnam operations.
Implement global standards, Code of Conduct and Business Practices policies.
Conduct regular monitoring (e.g., EmpowerBI), facilitate self-assessment/spot-check with 3rd party vendors, and risk mitigation/remediation actions.
Support Enterprise Risk Assessments and compliance sub-certifications.
Act as primary liaison for business units (e.g., Oncology, Vaccines, Pharma) on policy guidance and HCP/HCO engagement reviews.
Business Partnership & Advisory
Provide real-time guidance on promotional activities, HCP/HCO engagements, sponsorships, and third-party interactions.
Participate in governance forums and review boards.
Support business navigating complex business practice scenarios.
Policy & SOP Management
Align global standards with local guidance documents and support their development, review & communication.
Maintain business practice documentation and relevant repositories.
Provide interpretative guidance and support simplification initiatives (e.g., Veeva system updates).
Transparency & Reporting
Prepare business risk dashboards and reports for Country Compliance Committee.
Due Diligence Oversight
Advise on due diligence and compliance risk assessments for vendors and distributors.
Monitor Denied Party Sanction Screening (DPSS) reports.
System approver for Individual Due Diligence
Train key stakeholders on due diligence processes and systems for vendors and individuals.
May serve as Country system administrator.
Privacy
Act as Privacy Steward and Data Privacy Officer (if required), implementing privacy programs.
Training
Conduct on boarding and periodic compliance training
Promote a speak-up culture and ensure non-retaliation policies are upheld.
Tailor training to local teams and measure effectiveness.
Support the cascade of compliance messages through Managing Director and leadership team.
Qualifications & Competencies
Bachelor’s degree in Business Administration, Law, Accounting, Statistics, or related field (preferred).
+5 years of relevant experience in compliance, business risk, legal, or commercial operations.
Fluent in English; strong verbal and written communication skills.
High ethical standards and strong business acumen.
Strong knowledge of local healthcare laws, Pharma code of conduct and anti-bribery regulations
Proven ability to influence, negotiate, and build cross-functional relationships.
Analytical mindset with ability to prioritise and structure work aligned to strategic goals.
Proactive, adaptable, and up-to-date on industry regulations.
Preferred
Experience in a matrixed, multicultural environment.
Experience in Audit and or financial controls
Familiarity with digital tools and data analytics.
Key Working Relationships
Internal: Business Unit Directors, IL&C, Medical, Regulatory, Market Access, HR, IT, Finance, Communications, PSRs, Product Managers, Sale & Marketing Managers.
External: Industry associations (e.g., Pharma group), co-promotion partners, vendors, government agencies.
Required Skills:
Adaptability, Clinical Judgment, Compliance Monitoring, Compliance Program Development, Compliance Remediation, Compliance Training, Data Analysis, Ethical Standards, Good Manufacturing Practices (GMP), Policy Implementation, Regulatory Communications, Regulatory Reporting, Regulatory Strategy Development, Technical Documentation ManagementPreferred Skills:
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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
No Travel RequiredFlexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
N/AJob Posting End Date:
09/14/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
