• Sales - Responsible for: 

• Meeting or exceeding personal sales per hour goals 

• Being a role model and demonstrating excellent selling skills and customer service 

• Executing successful promotions and special events/pre-sells/GWP’s 

• Driving sales through customer clienteling 

• Work with store management to optimize business to business 

• Achieving assigned $ line goal 

• Identifying and reducing shrinkage in area 

• Customer Service - Responsible for: 

• Meeting or exceeding SPH goal 

• Meeting or exceeding credit application goals 

• Thanking each customer by name following a purchase 

• Handling each transaction efficiently and accurately 

• Providing a high level of customer service to support Customer Satisfaction Surveys (CSS) 

• Building customer clientele base 

• Recording and protecting personal identifying customer information 

• General Responsibilities: 

• Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements 

• Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department 

• Ensuring timely set-up including signage for promotional events 

• Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s 

• Maintaining Belk and vendor professional dress standards (uniforms) and appearance 

• Cooperating with fellow associates and management 

• Complying with store policies concerning attendance, tardiness, and associate handbook 

• Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. 

• Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate