Typical Accountabilities
- Provide administrative or secretarial services to the senior team, coordinating complex meetings and off-site events, diary arrangements and travel in line with AZ policy.
- Co-ordinate, collate and communicate information at the detailed level, possibly of a technical or statistical nature.
- Ensure the production of reports or analyses, to meet quality standards, and provides interpretation of data.
- Reconcile figures or information from various sources, ensuring completeness and accuracy, and follow-up on discrepancies.
- Carry out calculations, analyses or investigations to defined briefs to support the smooth functioning of the business area.
- Resolve complex customer queries and issues to meet customer and business requirements.
- Contact customers on non-typical, sensitive or complex issues.
- Participates in establishing an understanding of (internal) customer requirements to ensure that planned activities and services meet needs, and in monitoring those services and activities to ensure requirements are fully met.
- Organise, control and deliver specific clerical/administrative activities and services under guidance from a supervisor/manager.
- Lead and motivate any assigned staff within defined parameters, ensuring they deliver their responsibilities effectively.
- Control small projects under general guidance ensuring delivery of project outputs according to plan, reviewing and refining plans as necessary.
- May co-ordinate workflow management and mentors junior team members to ensure effective allocation of resources.
- Monitor and coordinate contract administration activities.
- Provide advice and services directly to line managers, dealing with less complex contracts where precedents have already been set or contract renewals and referring more complex issues to more senior contracts personnel.

Qualifications and Skills
Essential: Prior Administrative experience; Ability to follow processes; Written and spoken communications; Specialist knowledge in relation to administrative/business support activities in the relevant area; Competent in the use of relevant office equipment and systems; Experience of a variety of software/systems; Can create and maintain systems for efficiency for both self and others; Customer Service Skills.
Desirable: Relevant vocational qualifications or equivalent experience; Team management skills.

Key Relationship to Reach Solutions
Internal: Internal Teams; Colleagues; Senior Managers; Other Department Managers; HR; Purchasing; Function whose service has been contracted out; Legal.
External: Vendors and Suppliers.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.