About this Associate Flex Neuroscience Sales Specialist, Central/Eastern U.S. role at Acadia Pharmaceuticals Inc.
Position Summary:
Primary Responsibilities:
- Effectively impact existing and new customers by providing exceptional value and service that helps providers identify and start appropriate patients on therapy
- Educate physicians, physician staff, and other healthcare professionals on the value of Acadia's products for patient care; utilize product knowledge, critical thinking, dialogue skills, sales resources, and clinical materials to deliver meaningful customer experiences and address questions, objections, and concerns
- Develop strong relationships with healthcare professionals, including key opinion leaders (KOLs), utilize appropriate techniques to gain customer access, identify customer concerns, and coordinate with appropriate internal stakeholders to resolve issues in a timely manner
- Analyze sales potential and execute territory plans to optimize call activity, reach, frequency, business meals, speaker programs, and other approved activities to achieve strong business results while operating within budget and policy guidelines
- Develop, evaluate, and adjust quarterly business and action plans as needed to maximize territory performance
- Provide guidance regarding pricing and reimbursement for promoted products and serve as a liaison between customers and the Company when reimbursement questions arise
- Prepare and submit timely reports, maintain accurate expense records, and remain compliant with all regulations, company policies, and procedures
- Collaborate with sales leadership, regional and area teammates, and cross-functional partners; attend conferences, trainings, meetings, exhibits, and product launches as required
- Participate in leadership activities, mentoring, field training, cross-functional projects, and Area, Regional, and National meeting training activities as appropriate; consistently carry out responsibilities with proficiency and professionalism
- Other duties as assigned
Selling Responsibilities
- Proudly represent Acadia and its culture, mission, and values
- Meet or exceed sales expectations
- Exhibit a firm understanding of the selling process
- Develop and execute territory business plans
- Exercise professionalism, leadership, and teamwork at all times
- Adhere to all Acadia company policies.
Customer Service
- Partner and build relationships with customers to understand and meet their needs – including providing disease, product, and reimbursement information
- Interact and sell to the entire spectrum of applicable customer types, including staff, nursing, physicians, and other healthcare professionals
- Provide approved resources to customers as appropriate, including product samples, clinical trial data, and patient brochures
- Manage relationships with important customers, including key opinion leaders, Acadia speakers, local medical societies and advocacy groups, long-term care facilities, local and regional payers, pharmacists, etc.
Knowledge
- Develop deep neuroscience and Acadia product knowledge, and an understanding of local and regional market trends
- Aggressively pursue ongoing personal development
- Earn a reputation throughout the neuroscience medical community as a subject-matter expert and a valued resource
- Disease state and product information expert
Education/Experience/Skills:
- Bachelor's degree required, with an emphasis in the life sciences, preferred. An equivalent combination of education and applicable job experience may be considered
- Minimum of 2 years of applicable experience preferred
- Ability to travel 90% of the time and live in assigned geographies for 1-6 months at a time. Must be in good standing with the FDA and OIG
- Demonstrated selling skills and ability to dialogue effectively with customers
- Ability to quickly build relationships with key customers and build networks within the neuroscience community
- Must be able to live within the assigned territory in temporary housing paid for by Acadia and be able to relocate every 3 to 6 months as business needs dictate
- Ability to demonstrate exceptional disease state and product knowledge
- Strong persuasive selling and negotiation skills
- Strong interpersonal and communication skills
- Ability to assess territory business opportunities and customer needs, operating with a business owner mentality to maximize impact in a short time frame
- Demonstrated ability to learn and apply technical/scientific knowledge and business analyses
- Organization, initiative, and self-motivation
- Consistently models professionalism, integrity, and the ability to comply to strict policy, work in a highly regulated environment, and maintain confidential information and data
- Must possess a valid driver's license and maintenance of an acceptable driving record. Must follow all applicable guidelines as set forth in the Company Fleet Management Program including periodic DMV reviews
- Requires significant and extensive driving of company-provided car on a daily basis as well as overnight travel depending on the territory’s geography. Air travel also required, based on territory’s geography, to the Company’s headquarters and for regional and national meetings and events
Physical Requirements:
This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.
Travel up to 90% of the time (depending on territory geography) and work after hours if required by travel schedule or business issues. Must be able to temporarily live within the territory for 3-6 months at a time. Depending on the territory’s geography and work requirements, may also be required to live within a reasonable distance to a major airport.
#LI-REMOTE #LI-RE1
In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
What we offer US-based Employees:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at [email protected] or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
California Applicants: Please see Additional Information for California Residents within our Privacy Policy.
Canadian Applicants: Please see Additional Information for Canadian Residents within our Privacy Policy.
Applicants in the European Economic Area, Switzerland, the United Kingdom, and Serbia: Please see Additional Information for Individuals in the European Economic Area, Switzerland, the United Kingdom, and Serbia within our Privacy Policy.
Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in the absence of an executed search agreement will not obligate Acadia in any way with respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.
