ELEKS is looking for an Associate Customer Engagement Manager in Ukraine.
REQUIREMENTS
1+ year of experience in Sales, Business Development, Pre-Sales, Sales Support, Account Management, or another relevant client-facing role
Strong communication and stakeholder management skills
Ability to coordinate multiple stakeholders and work effectively in a cross-functional environment
Strong organizational skills and attention to detail
Experience preparing presentations, proposals, reports, or other customer-facing materials
Ability to structure and communicate information clearly
Proactive and collaborative approach to work
Ability to manage several tasks and priorities simultaneously
Upper-Intermediate or higher level of English, both written and spoken
NICE TO HAVE
Experience in an IT services or software development company
Previous exposure to RFI/RFP or proposal preparation
Understanding of software development and delivery processes
Experience working with international customers
Experience with SharePoint or other knowledge management tools
Hands-on experience using AI tools for research, content preparation, or productivity
RESPONSIBILITIES
Support Customer Engagement Managers throughout the pre-sales process
Coordinate the collection, validation, and consolidation of information required for customer-facing materials
Prepare and contribute to RFI responses, proposals, presentations, and other pre-sales materials
Collaborate with Business Development, Delivery teams, and subject matter experts to gather relevant business and technical information
Support the preparation and maintenance of customer references and case studies
Maintain and continuously improve the SharePoint-based pre-sales knowledge repository
Ensure that customer-facing materials are accurate, structured, consistent, and delivered on time
Support multiple pre-sales engagements across different regions and business domains
Contribute to continuous improvement of internal pre-sales processes and practices
Use AI-enabled tools to improve the quality and efficiency of pre-sales activities
WHAT YOU WILL GET WITH ELEKS
Close cooperation with a customer
Challenging tasks
Competence development
Team of professionals
Dynamic environment with low level of bureaucracy
