Jobs Companies Qualdoc Assistant Manager – Field Operations

About this Assistant Manager – Field Operations role at Qualdoc

Qualdoc · Onsite · Kansas City, MO

Assistant Manager – Field Operations

Location: Kansas City, MO
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year (Higher salary available depending on experience)
CDL: Non-CDL position; Class A or B preferred

Position Overview

We are seeking a hands-on, experienced Assistant Manager to help lead field operations supporting emergency derailment response, specialty lifting, railcar repair, and track maintenance projects.

This role provides hands-on leadership in fast-paced, time-sensitive field environments. You will support Supervisors, ensure safe and efficient project execution, work directly with customers, and assist with problem-solving and emergency service operations.

The ideal candidate is a strong leader who thrives in field operations, is committed to safety, and can effectively manage teams and projects in demanding environments.

Key Responsibilities

  • Lead and support Supervisors in executing multiple field projects safely, efficiently, and in compliance with DOT/FRA regulations and company standards.
  • Assign work, monitor progress, and ensure projects are completed on time, within budget, and aligned with customer expectations.
  • Provide hands-on leadership in the field, including coaching, problem-solving, and responding to emergency service calls as needed.
  • Conduct regular site visits to ensure safety, quality, and operational efficiency.
  • Identify risks and implement appropriate solutions.
  • Build and maintain strong relationships with railroad customers, field partners, and regulatory agencies through proactive communication and coordination.
  • Train, mentor, and develop team members.
  • Support hiring, performance evaluations, and ongoing employee coaching.
  • Assist with workforce planning, budgeting, and forecasting.
  • Ensure accurate and timely reporting of payroll, labor hours, equipment usage, and project documentation.
  • Monitor equipment condition and coordinate maintenance or replacement to ensure operational readiness.
  • Contribute to business growth through customer engagement, relationship-building, and participation in industry events.
  • Skills & Qualifications

  • Preferred experience in railroad, heavy equipment, or related field operations.
  • Strong knowledge of DOT and FRA regulations.
  • Class A or B CDL preferred.
  • Proven leadership experience managing teams in field environments.
  • Experience operating heavy equipment, including cranes, trucks, excavators, and similar equipment.
  • Ability to read and interpret crane load charts and rigging requirements.
  • Strong communication skills with the ability to lead, coach, and influence others.
  • Proficiency in Microsoft Office and ability to learn operational software systems.
  • Valid driver's license with a clean driving record.
  • Ability to successfully complete required safety and certification programs.
  • Physical & Work Requirements

  • Frequent overnight travel required.
  • On-call availability with the ability to report within 1 hour when required.
  • Ability to work in all weather conditions and physically demanding environments.
  • Extended hours, including weekends and holidays, may be required based on operational needs.
  • Active, hands-on role involving walking and working in railroad environments.
  • Ability to lift up to 50 lbs.
  • Benefits & Career Opportunities

  • Competitive compensation
  • Training and certification opportunities
  • Medical, dental, and vision insurance
  • 401(k)
  • Disability, Life & AD&D Insurance
  • Paid Time Off and Holidays
  • Career advancement opportunities
  • Ready to apply to Qualdoc?
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